Author Topic: Wi-Fi: connection failure  (Read 3562 times)

Mimmi

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Wi-Fi: connection failure
« on: March 18, 2015, 09:50:26 pm »
I've problems with my Aqua, pro version. When I'm home it works splendid, when connected to WiFi at work I get connection failure and the mail will not sync.

I've played around with different settings but cannot get it to sync, not even manually.

Please take a look at the screen shots and log, and advice me what to do. Thank you!

Mimmi

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Re: Wi-Fi: connection failure
« Reply #1 on: March 18, 2015, 09:51:09 pm »
more screen shot

Mimmi

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  • Posts: 3
Re: Wi-Fi: connection failure
« Reply #2 on: March 18, 2015, 09:57:53 pm »
I may email you the log, cannot attach it.

Kostya Vasilyev

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Re: Wi-Fi: connection failure
« Reply #3 on: March 18, 2015, 10:02:08 pm »
It's quite common for WiFi networks at offices (and restaurants, hotels, airports, McD, etc) to only allow web browsing, blocking all other types of network traffic.

Feel free to email the log to kmansoft / gmail, but most likely, I'll only be able to confirm that "yeah, it's failing to connect" which you already know anyway.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/