Author Topic: No unread counts show up  (Read 2264 times)

upshur002

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No unread counts show up
« on: February 19, 2015, 05:29:29 pm »
Just purchased Samsung Galaxy Tab 4. Unread counts do not show up. Unread counts are working fine on my Tab 3 and Note 4. Have Aquamail and Pro unlocker. Probably overlooking a setting but can't tell. Please advise.

Kostya Vasilyev

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Re: No unread counts show up
« Reply #1 on: February 21, 2015, 11:29:37 pm »
First, the unread counter works with Apex Launcher, Nova Launcher, Smart Launcher 2 -- officially supported by each launcher's devloper.

Samsung's TouchWiz, Sony and their launcher, LG and their launcher -- not officially supported or documented by the respective manufacturers, intended for their own apps only, may work or may not work, nothing I can do.

But please check Aqua settings -> message notifications -> make sure that "launcher unread counter" is enabled.

PS - funny how there have been zero reports about LG or Sony, only Samsung...

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/