Author Topic: help  (Read 3011 times)

5tanl3y967

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help
« on: December 16, 2014, 04:01:19 pm »
I've set aqua mail up on my samsung tablet no problem
im trying to do the same on my phone and keep getting error messages

1.   Imap...no invalid credentials failure
2. Smtp...error connecting

Ive checked the details against the tablet and they seem to be the same???

Im not an it person...im confused

5tanl3y967

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Re: help
« Reply #1 on: December 16, 2014, 04:12:49 pm »
The first error seems to be my password...sorry

Kostya Vasilyev

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Re: help
« Reply #2 on: December 17, 2014, 01:34:02 am »
And for "Smtp...error connecting" -- you didn't list your server settings (and what mail service this is with) -- but please check to make sure you're *NOT* using port 25 for sending.

Port 25 is often blocked by Internet providers.

Use port 587 instead (with no encryption or with STARTTLS encryption) or port 465 (with SSL).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/