Author Topic: 2 devices  (Read 7815 times)

BigLisy

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2 devices
« on: October 24, 2014, 08:38:58 pm »
Hello,

I have AquaMail on 2 devices. I'm wondering how I can get it to work like this: using only IMAP, when an email arrives and I mark it as read, I'd like the notification to be gone from the other device as well.

Right now I have to dismiss the notification on the other device too.

Kostya Vasilyev

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Re: 2 devices
« Reply #1 on: October 24, 2014, 08:48:58 pm »
If you are using IMAP, then the second device should get updated after it checks mail -- which will pull the new *marked read* message states from the server -- and update or clear its notifications (if there is now nothing to notify about).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigLisy

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Re: 2 devices
« Reply #2 on: October 24, 2014, 09:50:33 pm »
I'm only used a scheduled mail check at 00:00 for safety. I guess to make it work like I described I'd have to have it check mail very often then? Mh :d

Kostya Vasilyev

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Re: 2 devices
« Reply #3 on: October 24, 2014, 11:10:27 pm »
The default is every 15 minutes, and I'm not seeing any significant battery drain even with 4-5 accounts... Maybe 30 minutes would be a good balance?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigLisy

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Re: 2 devices
« Reply #4 on: October 25, 2014, 07:33:28 pm »
It's not really about battery, but when I tried that, (30 mins intervals) I had sooo many errors that went like "Too many authentications" or something along those lines. Disabling the scheduled checks fixed it.

mikeone

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Re: 2 devices
« Reply #5 on: October 25, 2014, 08:10:07 pm »
This is likely not an error with AquaMail but rather on the server side.

« Last Edit: October 25, 2014, 08:13:22 pm by mikeone »

Kostya Vasilyev

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Re: 2 devices
« Reply #6 on: October 26, 2014, 01:31:59 am »
Must be a Gmail account?

Gmail has a limit on how many connections it allows at the same time -- counting all mail apps (except Google's own) on all devices and all platforms (mobile, desktop, etc.)

And my app is very honest with reporting errors.

Usually, though, you might run into it with too many folders in push mode (each requires a connection) and/or network disconnects (e.g. elevators, underground parking lot at the office, or just poor mobile data coverage).

Scheduled mail checks use only one server connection per account, although that can disconnect too, subject to same causes.

Can you check that you're not using push mail for this account? Sounds like you prefer scheduled mail sync.

To check: long press the account in Aqua -> options and folders -> account options.



Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigLisy

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Re: 2 devices
« Reply #7 on: October 26, 2014, 02:35:37 am »
Yes I am using push on inbox only, on both devices. Only one folder being pushed, sent and trash is scheduled.

Some days ago when I was messing with scheduling every 15 - 30 mins, I couldn't find a way to get it without that error.

(Yes, I know it's stupid to sync the same account on two devices of mine lol, but whatever)

Kostya Vasilyev

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Re: 2 devices
« Reply #8 on: October 29, 2014, 01:09:38 am »
No, it's perfectly fine to have the same account on multiple devices. Why, I do it all the time, sometimes even before I've had breakfast (lame joke).

You mentioned an error -- if you would like to get help with that, please be more specific (what happened, what did the error message say, etc.)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

BigLisy

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Re: 2 devices
« Reply #9 on: November 15, 2014, 07:55:59 pm »
This is what I get when I try to use both devices simultaneously with AquaMail


Kostya Vasilyev

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Re: 2 devices
« Reply #10 on: November 19, 2014, 01:59:45 am »
If you only have one folder in push mode, on two devices, that should be fine, so something's not right.

Could be caused by one or both of these devices losing network connectivity too often.

Or by a desktop mail app that tries to use push mail with as many folders as it sees, using up all available (15) connections.

Or maybe a battery saving app that disconnects the network when the phone goes to sleep.

Those are my guesses.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/