Author Topic: Aquamail using Mobile data  (Read 3720 times)

JeffR

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Aquamail using Mobile data
« on: November 17, 2014, 06:31:07 am »
I am unable to get Aquamail working with mobile data.  Works ok in WiFi.  Gmail, Outlook.com and browser apps work ok in mobile data.  Have set the 'Use WiFi only', in Aquamail, to unchecked.  Can anybody assist ?

Kostya Vasilyev

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Re: Aquamail using Mobile data
« Reply #1 on: November 19, 2014, 02:02:11 am »
"Use WiFi only" makes no difference.

Please make sure that AquaMail settings -> network -> DNS is enabled.

If it is, then sounds like your mobile operator has a problem with mail traffic (ports 993, 143, 465, 587) -- may be a temporary issue, may be intentional (web browsing only).

Feel free to capture the issue in a debug log (see below).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/