Author Topic: When sending emails from AquaMail, they appear twice in Sent directory  (Read 3545 times)

brmartin

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Hi,

I like very much Aqua Mail, no comparison with other messaging app.
Since a couple of time, I noticed that when I'm sending emails (Outlook) from the app installed on my LG G3, the messages are appearing 2 times in my Sent directory, with different sizes but with the same content.
I can even see the same outcome from my webmail box.

Why duplicates and how can I fix it?

Thanks,
Regards,
Bruno

brmartin

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Re: When sending emails from AquaMail, they appear twice in Sent directory
« Reply #1 on: September 10, 2014, 12:44:17 am »
Yeah it's already set that way (box is ticked)....but I don't want to disable save sent messages.
In the past, I did not have messages duplicated in Sent box.

Kostya Vasilyev

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Re: When sending emails from AquaMail, they appear twice in Sent directory
« Reply #2 on: September 12, 2014, 02:02:07 am »
If you're seeing duplicates, it means that one comes from Aqua, and the other is automatically filed by the mail server.

Gmail does this. Outlook / Hotmail does it (when using IMAP). QIP.RU does it (if you heard about it). Other may too.

So what you will actually want to do is -- turn off that settings in Aqua.

The mail server will still file its own copy of each sent message, into the Sent folder -- but Aqua won't be doing the same.

You won't be seeing Sent messages in Aqua right after sending, but they will show after the next mail sync, pulled *from* the mail server (as opposed to uploaded *to* the mail server).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/