Not receiving new mail notif. for one of my three accounts (the non-push one)

[aynsof]

Hi,
I set up tailored notifications for my three email accounts. Two are gmail (push/imap). These are working fine. The third is not push (it's through Yahoo small business). For this account, mail comes to my phone but with no notification: no (color-coded) icon, no vibrate, no sound, and they immediately appear non-bold (i.e.  as read). Any help to get this fixed would be much appreciated!

[Kostya Vasilyev]

Well, if they appear already marked read, then there won't be any notifications...

Is the account set up using IMAP?

To check: long press the account -> account setup -> Manual. You'll be looking at incoming server settings. There should be a disabled, but readable "IMAP" or "POP3" near the top of the screen.

If it's IMAP:

IMAP synchronizes read/unread state with the server. If the messages are coming in as already marked read, it means that's what AquaMail is getting from the server.

1 - If you have a desktop mail app accessing same account over POP3, please switch it to IMAP (you may need to re-create the account in this app).

Most mail services will mark a message read in web mail (and IMAP) if it's been accessed using POP3.

2 - If you don't, this could be an issue with Yahoo. I vaguely recall this type of read/unread state mismatch from someone else's bug report (which turned out to be a server side issue).

Please check that there are unread messages in web mail, then run this test in Aqua:

Long press the account -> "Diag: message dates" -> choose INBOX -> run to completion, email me the log file (you'll be prompted). With this log, I'll be able to tell if the server is reporting any messages as unread.

[aynsof]

thank you! Laptop was set up for Pop, phone Imap, hence the problem.