Author Topic: Send mailtext not shown in directory SENT (IMAP)  (Read 5616 times)

apatzner

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Send mailtext not shown in directory SENT (IMAP)
« on: November 24, 2015, 03:31:31 pm »
Hello there,

in my IMAP folders SENT the text of the sent email (reply) is not displayed. Only the original text of the sender.

In other mail apps the reply text will however be displayed.

Why is that?

Thanks and regards
apatzner

apatzner

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #1 on: November 24, 2015, 04:12:26 pm »
Thank you for your quick reply.
I`m using AquaMail Version 1.5.9.14 on my Jiayu S3S.
Android Version KK 4.4.4

My e-mail account is hosted by goneo.de

The folder SENT will be correctly synchronized with the IMAP Server.

Regards apatzner

apatzner

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #2 on: November 24, 2015, 09:03:43 pm »
Unfortunately, the error is still present.  :(
In the preview of the sent e-mail is the response text from me.
But when I open this e-mail, then there is only the original text from the sender.

Regards apatzner

StR

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #3 on: November 24, 2015, 09:33:46 pm »
Unfortunately, the error is still present.  :(
In the preview of the sent e-mail is the response text from me.
But when I open this e-mail, then there is only the original text from the sender.

So, just to clarify (as it was not in the original posting): you do see the message you sent in your "Sent" folder. But it is only the text that is missing. Right?
And you are saying that you can see that text in a different e-mail client (or web-mail interface). Right?

Do you write your response above or below the original message?
And that "sent" message, was it sent using Aquamail or a different mail client or web-mail interface?

mikeone

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #4 on: November 24, 2015, 09:57:18 pm »
As mentioned by StR, there is an option in the app settings to choose where your reply text will be shown (when replying "inline" by using the edit pencil): below or above the original message text:

App settings > Composing and sending > disable the option "Reply at the bottom"... to "leave" the reply text at the top.

StR

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #5 on: November 24, 2015, 11:57:07 pm »
@apatzner
Also read this FAQ item, and see if it applies to you (you said you are running 4.4.4):
"Message text not showing (Android 4.4 and above)"
http://www.aqua-mail.com/?page_id=227

apatzner

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #6 on: November 25, 2015, 12:55:51 am »
@mikeone
App settings > Composing and sending > disable the option "Reply at the bottom"... to "leave" the reply text at the top, is disabled and not used.

@StR
Thank you for the link. But i have no “password management” apps like 1Password, LastPass, etc. and other app that integrate into Android’s accessibility installed.

When I click on the sent message and open this, then I can only see the originaltext. But when I go to Forward or Reply Icon, and click  the pen "Quote original message"in the field, I see my e-mail response.

I have demonstrated it time based on the screenshots.

The e-mail was written by aquamail app.

Thank you...
« Last Edit: November 25, 2015, 12:58:37 am by apatzner »

mikeone

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #7 on: November 25, 2015, 01:23:40 am »
Really strange...

I recommend to catch this issue in a debug log as described here:

Creating a log if something doesn’t work right:
http://www.aqua-mail.com/?page_id=232


I'm sure Kostya will have an idea what's going on.  8)

Updated:
Since Kostya stated (below) that a debug log wouldn't help here.
« Last Edit: November 26, 2015, 12:38:07 am by mikeone »

Kostya Vasilyev

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #8 on: November 25, 2015, 09:20:12 pm »
A debug log would not help here (it simply doesn't capture a lot of what goes on in the UI).

Please try the latest 1.6.0 - dev version (from the "development builds" section) to see if it fixes it for you. It may not affect already existing messages, so please try some new ones.

If it still continues -- will you be seeing it with all messages or just some? Any pattern (formatting, images, rich vs. plain text)?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

apatzner

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #9 on: November 26, 2015, 12:34:58 am »
Hello all,

thank you for your answers.
Today I installed the dev version 1.6 and the error seems to be fixed. :)

I'll be watching it on.

Best regards,

apatzner

mikeone

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Re: Send mailtext not shown in directory SENT (IMAP)
« Reply #10 on: November 26, 2015, 12:42:07 am »
Hello all,

thank you for your answers.
Today I installed the dev version 1.6 and the error seems to be fixed. :)

I'll be watching it on.

Best regards,

apatzner
👍
Look forward and enjoy the brand new "conversation view"