Hello,
TouchDown and stock email use something called ActiveSync.
My app (and MailDroid) use something called EWS.
Is your account hosted by Office 365, by any chance?
If it is, please use Manual account setup and enter outlook.office365.com as the server name.
If this is a Hotmail account, please select "Internet mail" not "Exchange mail", then after entering your name / email / password, press Manual, and enter:
- Incoming server: type IMAP (top of the screen)
Server: imap-mail.outlook.com
Encryption: SSL
Server port: 993
- Press Next to go to outgoing server setting and enter:
Server: smtp-mail.outlook.com
Encryption: TLS
Server port: 587