Author Topic: Transfer aquamail license  (Read 7252 times)

iceoair

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Transfer aquamail license
« on: February 02, 2014, 06:27:34 pm »
I'have purchase aquamail license 3 weeks ago. Next month i will change my smartphone with an other new. Nothing problem transfer account with backup and restore function but i don't know how transfer aquamail pro license from this phone to new phone. I do not want anymore the license on this phone but only on new phone. How can i do?

Kostya Vasilyev

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Re: Transfer aquamail license
« Reply #1 on: February 04, 2014, 07:31:51 pm »
Yes, this is correct (thanks, @Paris).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

iceoair

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Re: Transfer aquamail license
« Reply #2 on: February 05, 2014, 02:58:25 pm »
Ok, thanks for replay.. i will tray next days with new smart...  :)

Rachel Ambler

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Re: Transfer aquamail license
« Reply #3 on: February 05, 2014, 09:37:22 pm »
Just to add - this is a standard feature with all purchases made with Google Play etc. All that matters is that you use the same account to log into Play with and all your apps previously purchased will be available (assuming they have a version that works on the device - e.g. some phone apps won't run on a tablet and vice versa).

Not so true with In App Purchases made within applications though - but that's a separate grumble  >:(

Kostya Vasilyev

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Re: Transfer aquamail license
« Reply #4 on: February 10, 2014, 12:06:07 am »
In app purchases are also stored in Google's servers (at least those of "persistent" variety, not the "consumables" often used by games).

But then there is no way in Google Play to view existing in-app purchases (that I know of), and the UI to restore an existing in-app purchase is entirely up to the application itself...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Sevana

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Re: Transfer aquamail license
« Reply #5 on: September 24, 2015, 11:24:57 am »
Hi, I change my phone, I have the same gmail (in Aqua Mail i don't use gmail), and my license not work. Can you help me?

Kostya Vasilyev

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Re: Transfer aquamail license
« Reply #6 on: September 24, 2015, 11:51:22 am »
@Sevana:

Please contact me at kmansoft / gmail, and let me know:

- Where you'd purchased the app (Google Play or PayPro Global)
- Under what account
- What "doesn't not work" means
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/