Author Topic: Messages disapper when downloaded from server to outlook  (Read 2340 times)

ronaca88

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Messages disapper when downloaded from server to outlook
« on: January 27, 2014, 08:59:40 pm »
Hi, I am having an issue. When I download the messages from outlook to the computer, the messages on my android are deleted. I would like to keep all messages in the phone until I deleted for future reference. In the outlook I have the option of keeping 1 day on server but still deleting from the phone. I have to clear the messages from server because it fills up. How can I do this?

Kostya Vasilyev

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Re: Messages disapper when downloaded from server to outlook
« Reply #1 on: February 04, 2014, 07:17:13 pm »
You can turn this off in AquaMail:

Long press the account -> options and folders -> account options -> disable "remove deleted messages".

You will also need to make sure that AquaMail fetches messages completely when checking mail, so it doesn't try to go back to messages that have been deleted on the server.

You'll need to do this in two places:

- App settings -> Network (under both WiFi and mobile) -> load when checking mail. This is for message text.

- Long press the account -> options and folders -> preload. This is for embedded images and attachments.

The above should do what you want, although it's not the best scheme (talking about the entire setup, including the too-frugal server and the too-eager desktop mail app).
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/