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Author Topic: Sync Error  (Read 3458 times)

joeko78

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  • Posts: 4
Sync Error
« on: December 14, 2013, 05:33:52 pm »
Hello,

trying to sync the outbox of one account with many mails with attachments up to a maximum size from around 20MB per mail, I get the following error translated from german to english.

Error syncronising mail: No ram memory left (a really big mail?)

Greetings
Joe
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Kostya Vasilyev

  • Hero Member
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  • Posts: 12740
Re: Sync Error
« Reply #1 on: December 20, 2013, 01:23:22 am »
It's possible the app is mistaking an attachment for message text.

Can you please capture a debug log (with "session data" enabled), as linked below?
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Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

joeko78

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  • Posts: 4
Re: Sync Error
« Reply #2 on: December 20, 2013, 10:31:16 am »
thanks for your answer.

Luckily, the problem has gone.... don't know why. If it appears again, I will post the log.

Thanks anyways.
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