Author Topic: Imap Folder Count Issues  (Read 3945 times)

vikrambs

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Imap Folder Count Issues
« on: November 25, 2013, 02:19:18 pm »
Dear Kostya,

Recently my office email is migrated to Office365. Since Office365 doesnt allow me to define headers only i have configured same on IMAP with the IMAP details provided by MS. Now there is an issue. I have my outlook desktop configured on Exchange Activesync and have defined many folders inside my Inbox. When i receive an email into Inbox i receive simultaneously on Outlook and Aquamail. Then i move this to one of my folder (lets say i got mail from our HR and moved to HR folder) the same is not getting reflected in Aquamail. If initial email count was 9, now after HR email its 10 in both Outlook and Aquamail. I move to HR folder now my inbox its 9. However in Aquamail its still 10. Even after receiving new email this is not getting reflected in Aquamail. It reflects only if I do a refresh manually.

Please let me know how to fix.

Thanks,
Vikram

vikrambs

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Re: Imap Folder Count Issues
« Reply #1 on: November 25, 2013, 09:58:33 pm »
Also another case of issue, I delete the email from my inbox which goes to deleted folder but not getting reflected in Aquamail immediately. If i do a manual sync the deleted mail folder of aquamail has the email along with Inbox. PS:- In options delete email once deleted from server is clicked

Kostya Vasilyev

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Re: Imap Folder Count Issues
« Reply #2 on: December 02, 2013, 01:55:50 am »
I guess the issue is that changes are not reflected in AquaMail *immediately*? You'll need to enable IMAP push for that, for both INBOX and Deleted folders.

Please see the FAQ for details, it's covered near the top: http://www.aqua-mail.com/?page_id=227
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/