Author Topic: Error loading attachment: Error fetching message contents  (Read 7901 times)

athlon64x4

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Error loading attachment: Error fetching message contents
« on: May 24, 2013, 08:28:48 pm »
Hello!
I get a message:" Error loading attachment: Error fetching message contents" when downloading attachments from e-mails.
I tried: 2g/3g/wi-fi, ver 1.1/ver. 1.2.4... How to solve this problem?
« Last Edit: May 24, 2013, 08:44:04 pm by athlon64x4 »

Thomas

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Re: Error loading attachment: Error fetching message contents
« Reply #1 on: May 26, 2013, 03:36:00 am »
What email provider?
Do the attachments show up in other email apps on windows or web mail?

Kostya Vasilyev

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Re: Error loading attachment: Error fetching message contents
« Reply #2 on: June 01, 2013, 03:02:01 am »
I could investigate if you captured a log file, reproducing and showing the issue.

The instructions for this can be found here:

http://www.aqua-mail.com/?page_id=232
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Kostya Vasilyev

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Re: Error loading attachment: Error fetching message contents
« Reply #3 on: September 08, 2013, 02:15:23 am »
Thank you for the log.

Looks like a server bug to me -- the server is not returning any content when my app asks for a specific part within the message.

I realize this is not helping you much, and you'll probably come back with "but mail app <X> works"....

Well, ok. IMAP has different ways (commands) for a mail client to interact with the server.

K9 uses a more simple way to talk with the server. If that works for you, by all means...
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

koenji

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Re: Error loading attachment: Error fetching message contents
« Reply #4 on: September 08, 2013, 03:15:38 am »
Thanks for checking for me.