Author Topic: Email Contact to Aqua Mail?  (Read 4642 times)

Mozart

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Email Contact to Aqua Mail?
« on: May 07, 2013, 07:09:15 pm »
Is there a support email contact to Aqua Mail - this would be very helpful, as the forum is slow to respond to a question.

Thomas

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Re: Email Contact to Aqua Mail?
« Reply #1 on: May 08, 2013, 02:05:06 am »
Slow?
Please have a little patience. Questions get answered normally in a day. The developer has a life ;)

Mozart

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Re: Email Contact to Aqua Mail?
« Reply #2 on: May 09, 2013, 12:12:49 am »
As I stated before, the forum and/or the administrator is slow to answer - this is quite evident as I asked my original question on the 6th.


Kostya Vasilyev

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Re: Email Contact to Aqua Mail?
« Reply #3 on: May 13, 2013, 02:51:20 am »
There is a support email, but the person behind it is -- me, as well.

I try to work the forum, but there are dozens of email messages a day, too.

I'm a one man team: development, support, bug fixes, new features, all of it.

Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

Rachel Ambler

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Re: Email Contact to Aqua Mail?
« Reply #4 on: July 18, 2013, 07:56:33 am »
Coming v late into this, I know, but I did want to put my 2c worth here...

It took nearly 2 years before someone even looked at a bug report I'd made on K9 back in the day. And that's with a few more folk working on the project.

Personally I think Kostya's been doing a fantastic job giving all this and some nasty health issues to boot.


Sent from my SCH-I535 using Tapatalk 2


Kostya Vasilyev

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Re: Email Contact to Aqua Mail?
« Reply #5 on: July 20, 2013, 02:19:27 am »
Thank you Rachel :) /blush/

K-9 is a free project of course, probably a hobby for some of their developers, but on the other hand, there were 58 of them with commit access last I checked...

:)
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/