AquaMail Forum

English - Android => General Discussion => Topic started by: foker on December 21, 2021, 07:06:46 pm

Title: Unable to attach attachment
Post by: foker on December 21, 2021, 07:06:46 pm

Hi.
I I need a help. I can't attach attachment to mail. If I select the file (jpg, doc, txt, pdf etc.), confirm, throw me back to mail, but the selected file not attached. Android 11, Redmi Note 10 Pro,last version of Aquamail. A tried older version 1.6.2.6. too with same result.
On LG G7 with Android 10 worked fine

Title: Re: Unable to attach attachment
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on December 23, 2021, 08:18:50 am

Quote from: foker on December 21, 2021, 07:06:46 pm

Hi.
I I need a help. I can't attach attachment to mail. If I select the file (jpg, doc, txt, pdf etc.), confirm, throw me back to mail, but the selected file not attached. Android 11, Redmi Note 10 Pro,last version of Aquamail. A tried older version 1.6.2.6. too with same result.
On LG G7 with Android 10 worked fine

Hi,

Please capture the issue with a debug log, provide a step-by-step explanation of your process with some screenshots of the missing attachements and send the info to support / at / aqua-mail / dot / com.

For the debug log check the FAQ here: https://www.mobisystems.com/help-center/aqua-mail/?cat=245&qst=1155

Regards,
Nedialko