AquaMail Forum
English - Android => Bug reports => Topic started by: rrs on April 29, 2021, 05:54:49 pm
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Hi,
I have an odd behavior with Aqua Mail, wherein some of the emails do not display their embedded image attachments inside Aqua Mail. I have verified that the very same email displays fine in my PC Email Client (Evolution).
I believe this may be a corner-case bug in Aqua Mail, so I'm here reporting this issue. I did check, at length, on the AquaMail Forum and believe that I have most of the settings that I see have been recommended so far.
What's the best way to share the example email with you ?
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Oh! By the way,
I'm on:
Android: 11
Android ROM: MIUI 12
Aqua Mail: 1.29.1-1808
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For me too. With last update attachments are displayed not properly, i.e. not under the mail they belong to.
Android 10 Stock rom OnePlus 6
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Which version of AquaMail exactly?
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Info reports
1.29.1-1808
28.04.2021
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Ok, that's the latest version indeed.
And attachments are shown not at the message they belong to? Instead shown at other wrong messages?
That's weird...
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Weird but it's what happens. I've attached 2 screenshots. First from PC Gmail (correct) . Second from Aquamail. As you can see the mail that has as sender "Marcialonga" in Gmail have no attachments, in Aquamail has some attachments that are wrong.
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I hope the developers will fix this.
Until then you can try:
Open app-info of AquaMail, then force stop AquaMail and delete cache.
Then restart AquaMail.
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JFYI... seeing the same behavior. This is on my EWS connection to Office365. I filed a support ticket.
- Andrew
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I hope the developers will fix this.
Until then you can try:
Open app-info of AquaMail, then force stop AquaMail and delete cache.
Then restart AquaMail.
Done. But no luck :-\
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Here are screenshots of the same email message, rendered differently in Aqua Mail vs Evolution email client.
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Hi all,
Please check the beta version here:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk
In addition to that if there's someone that has not filed a ticket yet, please capture the problem with a debug log and send us an .eml sample of a message containing the issue to support / at sign / aqua-mail.com
We fixed a few bugs related to attachments in the beta, if this one persists, you can create a backup file in app settings > data storage > uninstall the app and revert back to version 1.28:
https://www.aqua-mail.com/download/AquaMail-market-1.28.1-1760-stable-dbdc1aa9d.apk
Regards,
Nedialko
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Hi all,
Please check the beta version here:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk
In addition to that if there's someone that has not filed a ticket yet, please capture the problem with a debug log and send us an .eml sample of a message containing the issue to support / at sign / aqua-mail.com
We fixed a few bugs related to attachments in the beta, if this one persists, you can create a backup file in app settings > data storage > uninstall the app and revert back to version 1.28:
https://www.aqua-mail.com/download/AquaMail-market-1.28.1-1760-stable-dbdc1aa9d.apk
Regards,
Nedialko
I tested the beta build and the issue is not fixed in this revision. To be sure, I did clean up the cache.
As you asked, I have sent an example email at the mentioned address.
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Hi all,
Please check the beta version here:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk
In addition to that if there's someone that has not filed a ticket yet, please capture the problem with a debug log and send us an .eml sample of a message containing the issue to support / at sign / aqua-mail.com
We fixed a few bugs related to attachments in the beta, if this one persists, you can create a backup file in app settings > data storage > uninstall the app and revert back to version 1.28:
https://www.aqua-mail.com/download/AquaMail-market-1.28.1-1760-stable-dbdc1aa9d.apk
Regards,
Nedialko
I tested the beta build and the issue is not fixed in this revision. To be sure, I did clean up the cache.
As you asked, I have sent an example email at the mentioned address.
Same problem and same result.
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For me with beta version issue seems resolved. I'll try more and let know
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One additional input is that the very same email, which is rendered improper in Aqua Mail, is rendered proper in K9 Mail. So it surely is a problem on the Aqua Mail side of things.
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Hi,
Thanks for confirming. Please let me know which Android version and device model you are on.
Regards,
Nedialko
For me with beta version issue seems resolved. I'll try more and let know
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One additional input is that the very same email, which is rendered improper in Aqua Mail, is rendered proper in K9 Mail. So it surely is a problem on the Aqua Mail side of things.
Hi,
Did you check the Beta version? Please try it and let me know if the issue persists:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk
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Hi all,
Please check the beta version here:
https://www.aqua-mail.com/download/AquaMail-market-1.29.2-1810-stable-6f94f06d9.apk
In addition to that if there's someone that has not filed a ticket yet, please capture the problem with a debug log and send us an .eml sample of a message containing the issue to support / at sign / aqua-mail.com
We fixed a few bugs related to attachments in the beta, if this one persists, you can create a backup file in app settings > data storage > uninstall the app and revert back to version 1.28:
https://www.aqua-mail.com/download/AquaMail-market-1.28.1-1760-stable-dbdc1aa9d.apk
Regards,
Nedialko
I tested the beta build and the issue is not fixed in this revision. To be sure, I did clean up the cache.
As you asked, I have sent an example email at the mentioned address.
Yes. I did. Infact, I mentioned it in one of the earlier posts already, that it doesn't solve the problem.