AquaMail Forum

English - Android => General Discussion => Topic started by: prasanna_shanbhogue on September 06, 2020, 01:17:05 pm

Title: I'm getting the notification on my mobile(android) with the delay of 5 minutes.
Post by: prasanna_shanbhogue on September 06, 2020, 01:17:05 pm

I'm getting the notification on my mobile(android) with the delay of 5 minutes. Means whenever some one send message at 3.00pm, I'm getting on my mobile's notification at 3.05pm. Why is that?

I have attached the screenshots of my mobile's aquamail settings, Please resolve it.
Thank you.

Title: Re: I'm getting the notification on my mobile(android) with the delay of 5 minutes.
Post by: Kirone on September 17, 2020, 05:45:25 pm

Hmmm, I thought that I am the only one who was having this issue. Such delays actually are making me angry. I am thinking of reinstalling it on my phone this evening when I am back to my Athens house. I hope that it will help.

Title: Re: I'm getting the notification on my mobile(android) with the delay of 5 minutes.
Post by: Radoslav Stoyanov on September 18, 2020, 10:19:15 am

Hey,

Sounds like you have scheduled sync enabled instead of push. You have to enable push in 3 places for it to work properly in AquaMail, but generally the only place it isn't enabled is in the account options. Please check -> long press on the account (on the app's main screen) -> Options and Folders -> Account options.

More information can be found in our "How to enable Push mail" FAQ here: https://www.aqua-mail.com/faq/

You can find more information on Scheduled sync vs Push mail in this thread: https://www.aqua-mail.com/forum/index.php?topic=5404.msg32073#msg32073
If you are still having issues, feel free to contact us at support /at/ aqua-mail /dot/ com
Regards,
Radoslav
AquaMail Team