AquaMail Forum

English => Development builds => Topic started by: Nadejda Fudulska, MobiSystems, AquaMail support on June 22, 2020, 05:35:58 pm

Title: Version 1.25.0-1628 - HotFix
Post by: Nadejda Fudulska, MobiSystems, AquaMail support on June 22, 2020, 05:35:58 pm
https://www.aqua-mail.com/download/AquaMail-market-1.25.0-1628-stable-c19b3eb50.apk

We've added a fix for the initialization of the Facebook SDK in the Pro version. Please excuse us for any inconvenience.
-----

The latest version of Aqua Mail has been uploaded on Google Play for all users.

+ You can now delete folders for Exchange
+ Bug fixes and improvements

Мы рады сообщить что версия 1.25.0-1628 была выпущена в Google Play для всех пользователей.

+ Теперь вы можете удалять папки для Exchange
+ Исправлены ошибки и добавлены улучшения
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on June 22, 2020, 10:44:22 pm
Thanks. But connection to Crashlytics is still active, though having disabled sending of user stats.



Title: Re: Version 1.25.0-1628 - HotFix
Post by: nosa on June 23, 2020, 03:46:01 am
又来下载升级
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on June 23, 2020, 04:36:17 pm
Hi Justin,

Yes we know. As Nadia communicated, we added a fix for the initialization of the Facebook SDK in the Pro version.

A setting in the next version of the app will specifically disable Crashlytics.

In general Crashlytics help us track, prioritize, group together and fix stability issues that erode Aqua Mail's quality, in real-time. Crashlytics are anonymous.

Again a setting will allow you to disable these in the next app version.

Thanks. But connection to Crashlytics is still active, though having disabled sending of user stats.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on June 23, 2020, 10:00:31 pm
Thanks for clarification.

And you would have much less indignation on the internet if someone from the team would look at the forum every working day and, in case of problems, at least declare that they were noticed and not ignored.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: phon3Xx on June 23, 2020, 10:43:21 pm
@Justin
Absolutely right!


@Nedialko Kondev
It would be nice to get some information about "push-api.aqua-mail.com". What exactly is this responsible for?

Edit: Sure Facebook was removed? I reinstalled Aquamail, deactivated statistics and still appears "graph.facebook.com" (btw. and settings.crashlytics.com, app-measurement.com). Can anyone confirm that?

Regards
Title: Re: Version 1.25.0-1628 - HotFix
Post by: nosa on June 24, 2020, 03:31:44 am
重装手机了,在装Aquamail,激活时就说超出用户数了,因此变不成Pro版,很不爽
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on June 24, 2020, 08:39:40 am

Edit: Sure Facebook was removed? I reinstalled Aquamail, deactivated statistics and still appears "graph.facebook.com" (btw. and settings.crashlytics.com, app-measurement.com). Can anyone confirm that?

Yes, you are right. Facebook connection was not removed in version 1.25.0-1628.

Title: Re: Version 1.25.0-1628 - HotFix
Post by: chris122380 on June 25, 2020, 04:51:53 pm

Edit: Sure Facebook was removed? I reinstalled Aquamail, deactivated statistics and still appears "graph.facebook.com" (btw. and settings.crashlytics.com, app-measurement.com). Can anyone confirm that?

Yes, you are right. Facebook connection was not removed in version 1.25.0-1628.

How are you getting this information? I am not seeing any of these Facebook URL request made to my DNS server so I would like to try to reproduce it.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: phon3Xx on June 25, 2020, 07:44:06 pm
The easiest way: Use blokada or NetGuard if you don't have root. But a pihole also works.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: chris122380 on June 25, 2020, 09:49:49 pm
The easiest way: Use blokada or NetGuard if you don't have root. But a pihole also works.

I'm familiar with blokada but how are you find what app is making the host request?
Title: Re: Version 1.25.0-1628 - HotFix
Post by: nosa on June 26, 2020, 06:33:45 am
再见了,不再使用AquaMail了,因为超过用户数使用不了,我是同样的一部手机,刷机了,重装AquaMail,激活时就说超过用户数,用不了。
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on June 26, 2020, 08:08:04 am
How are you getting this information? I am not seeing any of these Facebook URL request made to my DNS server so I would like to try to reproduce it.
Or Adguard.

To reproduce Facebook connection quickly:
1. Go to device settings > apps > Aquamail
2. Tap Stop and confirm
3. Then start Aquamail.

First thing Aquamail will so is connecting Facebook and Crashlytics.

So what was written by Mobisystems is not true. I don't know if it happened intentionally or unintentionally.

Unfortunately we do not get any feedback from Mobisystems, not even a confirmation that they have read it.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Anton Donchev on June 26, 2020, 10:27:48 pm
Hi,

Thank you for being so vigilant.

Seems like these facebook requests squeezed through as a side effect of one of the features we are working on.
We are frustrated by this issue as well and we put it at highest priority to find a way to stop these.
In the hotfix we have found a way to halt most of the facebook requests and we are looking for a solution to shut them all down.

Crashlytics is a service that would help us in fixing crashes.
It is collecting only crash information and no personal info.
The stacktraces of the crashes are valuable source of information and help us greatly to keep the app stable.
If you notice any personal info collected by the crashlytics service please let us know we are going to investigate.

We are checking the forum regularly and even if we do not respond right away, this is because we are busy investigating
the issue and we are going to be back to you when we have valuable info.

Your participation in the forum gives us great feedback and helps us keep AquaMail in top shape.
Thank you, please keep up the good job.

Greetings,
Anton.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on June 26, 2020, 11:31:35 pm
@Anton Thanks for participating. Hope you'll get this issue fixed.

Crashlytics is a service that would help us in fixing crashes.
It is collecting only crash information and no personal info.

I'm happy that Aquamail didn't crash for a long time. Therefore I'm wondering, which data is sent to Crashlytics.

Since there was no crash, this can not be "only crash information" several times daily?

Quote
If you notice any personal info collected by the crashlytics service please let us know we are going to investigate.

Sorry, but: You are the one, who built in the Crashlytics module. I would expect, that you know, what it does?
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Mukossan on June 29, 2020, 06:39:25 pm
@Anton Thanks for participating. Hope you'll get this issue fixed.

Crashlytics is a service that would help us in fixing crashes.
It is collecting only crash information and no personal info.

I'm happy that Aquamail didn't crash for a long time. Therefore I'm wondering, which data is sent to Crashlytics.

Since there was no crash, this can not be "only crash information" several times daily?

Quote
If you notice any personal info collected by the crashlytics service please let us know we are going to investigate.

Sorry, but: You are the one, who built in the Crashlytics module. I would expect, that you know, what it does?
Hi!

Paid, pro-user here.

This is completely ridiculous! This is like watching a bad drama/horror movie and I am sitting here eating my popcorn while waiting for a reply from Mobisystems.

I only registered to write this and to follow up on the answers.

Like you said, they should know what was added into their app.

@Mobisystems:

We expect a clear, detailed answer and maybe also an apology since there are still trackers even after your hot fix.

Also, what measures have been take already to prevent this to happen again?

Thanks!
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Mukossan on June 30, 2020, 01:20:36 pm
We are still awaiting your explanation and reply...
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Iceman_jkh on June 30, 2020, 04:29:07 pm
I've already updated my review to 1 star + a warning that your company can't be trusted with claims of privacy.

Stop apologizing or making petty excuses and FIX the problem that YOU created.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Mukossan on June 30, 2020, 04:44:49 pm
I've already updated my review to 1 star + a warning that your company can't be trusted with claims of privacy.

Stop apologizing or making petty excuses and FIX the problem that YOU created.
Done the same...
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Mukossan on July 01, 2020, 11:03:56 am
Still no word from Mobisystems...

I sent a suggestion to Android Central, maybe they can write an interesting article about this mess and increase the awareness of other apps doing the same thing.
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Mukossan on July 02, 2020, 12:21:34 pm
Still waiting...
Title: Re: Version 1.25.0-1628 - HotFix
Post by: Justin on July 02, 2020, 05:34:10 pm
Hi, it's best to continue here:
https://www.aqua-mail.com/forum/index.php?topic=7891.0