AquaMail Forum

English - Android => General Discussion => Topic started by: bodom on September 02, 2019, 11:36:27 pm

Title: AquaMail completely broken
Post by: bodom on September 02, 2019, 11:36:27 pm

Hi there,

I've been using AquaMail for many years. Now acquamail can't display messages anymore.
When i try to open a received message, i only see a blank page where the
content is supposed to be.
When i try to write a new message, i see the same blank page, but with a
spinning wheel at the center.

That makes the app completely unusable.

This is an OnePlus A6003 Phone on Android 9.

I've already checked this thread, but i do not have the settings mentioned there in my newer os: https://www.aqua-mail.com/forum/index.php?topic=6396.0

Any ideas?

Title: Re: AquaMail completely broken
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on September 03, 2019, 10:33:07 am

Hi,

We replied to your support inquiry. However... We need to test some more and will contact you there directly.

Title: Re: AquaMail completely broken
Post by: bodom on September 11, 2019, 02:11:22 am

Didn't get much help from support, anyway, i managed to solve the issue on my own.

Just in case anybody comes here from Google, looks like this is related to Android 9 in OnePlus phones.
Logcat shows:

Code: [Select]

E libc    : Access denied finding property "vendor.perf.iop_v3.enable"
The solutions was to update the Oxygen OS to 9.0.8.

Title: Re: AquaMail completely broken
Post by: Michael Maslarov, Aqua Mail on September 16, 2019, 04:55:44 pm

Thank you for helping resolve this issue. This kind of help is very valuable for more specific cases and I appreciate the time you gave for finding a solution.