AquaMail Forum
English - Android => General Discussion => Topic started by: markho on November 29, 2018, 11:57:53 am
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Hi, scheduled sync doesn't work properly on my device. I have used 1 hour check interval for a long time and I have changed it to 2 hours few days ago, please see attached screenshot. Still, app keep checking emails every 1 hour and I don't use any special settings for email account.
Do I need to change something else if I want app to check emails every 2 hours?
Thank you.
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Hi,
Please check the settings of your account, go to Manage accounts and choose the desired account, go to Special settings> Mail, receiving to check the Mail check interval.
Nadia
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Hi, thank you for your reply. I don't use special settings, please see attached screenshot
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Hi Nadia, any other ideas how to fix my problem please?
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Hi,
It will be best to contact us at support@aqua-mail.com to have your issue resolved.
Thanks,
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Hi, I did send the email to support@aqua-mail.com on 11th of December and haven't received any reply yet :(