AquaMail Forum

English - Android => General Discussion => Topic started by: iamloco724 on October 20, 2018, 03:31:55 am

Title: Very strange problem
Post by: iamloco724 on October 20, 2018, 03:31:55 am
For the last week all the sudden the aquamail icon isn't showing in the notification area and I am not getting email notifications as new emails
come in. I have not changed anything. I looked around and nothing seems to be set wrong. So not sure what is happening. This started on my HTC 10 with my AOL email I then got a new phone this week and thought that would also resolve whatever was going on but it didnt and it doesnt matter if it's AOL or my GMAIL I am not getting notifications.

I have been using this app for years now havnt changed any settings, never a long term issue like this. Any ideas?
Title: Re: Very strange problem
Post by: Kostya Vasilyev on October 20, 2018, 12:31:03 pm
If the phone is a Xiaomi with MIUI please select "Default notification sound" in Aqua Mail settings:

https://www.aqua-mail.com/forum/index.php?topic=6869.0

If it's not a Xiaomi, please be sure to select any of the "built-in" sounds and not a sound *file*.
Title: Re: Very strange problem
Post by: iamloco724 on October 20, 2018, 08:12:11 pm
If the phone is a Xiaomi with MIUI please select "Default notification sound" in Aqua Mail settings:

https://www.aqua-mail.com/forum/index.php?topic=6869.0

If it's not a Xiaomi, please be sure to select any of the "built-in" sounds and not a sound *file*.

I don't use sound notifications, I just use the standard notification bar one and led. Neither of which is working. I go into the app I have to manually refresh my inbox to get emails. It seems like it's the push option that's not working which is why I'm not getting notifications.
Title: Re: Very strange problem
Post by: iamloco724 on October 20, 2018, 11:03:55 pm
Ok so turns out it was the AOL account, the gmail settings were just wrong but I now have a new question. I am moving everything over to my gmail account permanently and that will be my main account. I cleaned up my inbox on gmail.com but it is not syncing up with aquamail, meaning the emails I deleted on gmail.com are still showing in aquamail..I believe all my settings are correct for this to sync up right.. Any ideas?
Title: Re: Very strange problem
Post by: Kostya Vasilyev on October 22, 2018, 05:37:11 pm
I'd say remove the account from Aqua and add it back in...