AquaMail Forum

English - Android => General Discussion => Topic started by: Yaatzek on February 27, 2017, 06:52:46 pm

Title: Something is wrong, can't find detailed information about the error
Post by: Yaatzek on February 27, 2017, 06:52:46 pm
I'm a new user of Aquamail (pro license), been using it for 2 days, and everything is great, lots of options, really like the app. But I have a problem with one of my mail accounts, sometimes I see red text under it, what does it mean? How can I debug what exactly is the problem? Please see attached ss. (https://uploads.tapatalk-cdn.com/20170227/56d34ab7f070712e181cca44750f29d0.jpg)
Title: Re: Something is wrong, can't find detailed information about the error
Post by: Kostya Vasilyev on February 27, 2017, 07:45:45 pm
The red text means a network error.

If the account is @wp.pl then it's most likely a server issue.

Either way, please capture the issue in the app's debug log and send to support -- there is a link to detailed instructions just below, in my signature.
Title: Re: Something is wrong, can't find detailed information about the error
Post by: Yaatzek on February 27, 2017, 07:48:10 pm
Yep,it's a wp.pl, how did you know?
Title: Re: Something is wrong, can't find detailed information about the error
Post by: Kostya Vasilyev on February 27, 2017, 09:19:22 pm
Re: Yep,it's a wp.pl, how did you know?

I thought you were from Poland, and then @wp.pl breaks very often. I see it regularly.

https://www.google.ru/search?q=thunderbird+o2.pl+internal
Title: Re: Something is wrong, can't find detailed information about the error
Post by: Yaatzek on February 27, 2017, 09:44:20 pm
Yeah wp.pl is shi... This isn't the first time when it's causing trouble, guess I need to finally drop that service...
Title: Re: Something is wrong, can't find detailed information about the error
Post by: Kostya Vasilyev on February 27, 2017, 10:22:34 pm
Based on user logs, it's usually this one:

http://forums.mozillazine.org/viewtopic.php?f=39&t=2860661