AquaMail Forum

English - Android => How do I... => Topic started by: Evan@Evan-m-Jones.org on October 31, 2016, 11:44:00 pm

Title: How to confirm Pro license without paying again?
Post by: Evan@Evan-m-Jones.org on October 31, 2016, 11:44:00 pm

I have an error message.  It says, “Unable to check license state.  Tap here to confirm your license”.  But when I do tap the message the only option is to download the unlocker from Google Play, and Google Play wants me to pay again.  How can I use the license keys I hold without downloading the unlocker again?

Thanks!

Evan

Title: Re: How to confirm Pro license without paying again?
Post by: Kostya Vasilyev on November 01, 2016, 10:27:51 pm

Hello,

You've got a license in my PayPro Global database which Google Play doesn't know anything about.

Please install the Unlocker for PayPro 1.0.18 from here:

http://www.aqua-mail.com/?page_id=217

Or use this direct link:

https://www.aqua-mail.com/download/AquaMailUnlockerPayPro-1.0.18.apk

( Android may ask for a confirmation that you really want to install something "not from Google Play" )

Run the new unlocker, tap Check License. You won't need to enter a license key (validation is based on email accounts present in the app).

Title: Re: How to confirm Pro license without paying again?
Post by: Evan@Evan-m-Jones.org on November 17, 2016, 12:03:27 am

Perfect.  Thank you!  :)

Title: Re: How to confirm Pro license without paying again?
Post by: davydm on October 09, 2019, 07:24:13 am

I'm having exactly the same problem as of last night. I'm quite sure that I bought my license through Google play store. I've been an aquamail pro user for literally years, and now I get this rubbish ):

Title: Re: How to confirm Pro license without paying again?
Post by: agilevic on November 10, 2019, 09:51:41 pm

I also have this problem as of about a week ago. I am almoat certain I bought AquaMail via Google Play. In my case it was at a promotional price of 4.99 or so. I am on Android 9, AquaMail ver. 1.21.0-1492, updated on 10/29. Most likely that the update caused the problem.

Title: Re: How to confirm Pro license without paying again?
Post by: Yohn on February 14, 2021, 10:18:10 am

Unexpectedly I've lost Google Services on my tablet and can't install them back. How can I activate already payed Aqua Mail there with no Google Pay?

Title: Re: How to confirm Pro license without paying again?
Post by: chris122380 on February 14, 2021, 02:05:12 pm

Quote from: Yohn on February 14, 2021, 10:18:10 am

Unexpectedly I've lost Google Services on my tablet and can't install them back. How can I activate already payed Aqua Mail there with no Google Pay?

The answer was already given above. This solution will work as long as there is a record that it has been purchased and will even work on the Amazon fire tablet.

Quote from: Kostya Vasilyev on November 01, 2016, 10:27:51 pm

Hello,

You've got a license in my PayPro Global database which Google Play doesn't know anything about.

Please install the Unlocker for PayPro 1.0.18 from here:

http://www.aqua-mail.com/?page_id=217

Or use this direct link:

https://www.aqua-mail.com/download/AquaMailUnlockerPayPro-1.0.18.apk

( Android may ask for a confirmation that you really want to install something "not from Google Play" )

Run the new unlocker, tap Check License. You won't need to enter a license key (validation is based on email accounts present in the app).

Title: Re: How to confirm Pro license without paying again?
Post by: Yohn on February 15, 2021, 01:05:00 pm

The unlocker app crashes on my tablet.

Title: Re: How to confirm Pro license without paying again?
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on February 15, 2021, 02:34:27 pm

Hi all,

Please contact us at support@aqua-mail.com or use the contact form here:
https://www.mobisystems.com/help-center/aqua-mail/

Also let us which account/email you used for the purchase (if available).