AquaMail Forum

English - Android => General Discussion => Topic started by: newmarket2 on September 10, 2016, 05:51:27 pm

Title: messages not deleting
Post by: newmarket2 on September 10, 2016, 05:51:27 pm
I've used AquaMail for years (on my Android phone). 
up until a few days ago, when I deleted an email (which I normally do with a swipe), the deletion is reflected on the AOL server (yes, I do still use AOL mail!).
But now, when I delete mail from my phone's AquaMail, it isn't being deleted from the AOL server.

Ideas?  Solutions?
Title: Re: messages not deleting
Post by: mikeone on September 10, 2016, 08:23:26 pm
I would recommend to check if the mapping of the server folders to the Aquamail "functional" folders (Deleted, Trash) is correct.
To do that:
Long-press on the [ Deleted ] Folder. It will show which folder it is pointing (mapped) to the server side folder.
If it is not mapped to the desired Trash folder, do that mapping:
1 – Long press the account, choose “Options and Folders” then “Folders”
2 – Scroll down to the server’s Trash folder (or whatever in your language if it is different from English).
3 -  Tap the Trash folder, choose “Sync with [Deleted] folder”.
Title: Re: messages not deleting
Post by: newmarket2 on September 10, 2016, 10:00:32 pm
1 – Long press the account, choose “Options and Folders” then “Folders”
2 – Scroll down to the server’s Trash folder (or whatever in your language if it is different from English).
3 -  Tap the Trash folder, choose “Sync with [Deleted] folder”.

This worked nicely.
Thanks!
Title: Re: messages not deleting
Post by: mikeone on September 10, 2016, 10:39:49 pm
1 – Long press the account, choose “Options and Folders” then “Folders”
2 – Scroll down to the server’s Trash folder (or whatever in your language if it is different from English).
3 -  Tap the Trash folder, choose “Sync with [Deleted] folder”.

This worked nicely.
Thanks!
You're welcome. Glad to hear that it's working now. Enjoy AquaMail.   8)