AquaMail Forum

English - Android => Bug reports => Topic started by: MartyH on May 24, 2016, 06:40:35 am

Title: White text on White Background in Msg body
Post by: MartyH on May 24, 2016, 06:40:35 am
I'm a new user with an oddball issue.  I get one email newsletter that displays much of the text as white on its white background.  This only happens in AquaMail.  Other mail apps display this email correctly, so I doubt it's an issue on the senders side of things. 
The email newletter is "10 Things You Need to Know Today".   Subscription is from TheWeek.com.  Select Newsletters and it's at the top of the list.

The headlines look correct, but the body of each article is usually white on white.  Obviously, a bad color combination.   :(

If you try to select some text in what looks like white space, the text is actually selected and visible.

Device:  Samsung Galaxy S5
OS:  Android 6.0.1 Marshmallow

I've tried deleting cache and force stopping the app but the problem persists.  I haven't seen this issue with any other email I've received.

I didn't find any similar issues searching the Forum.  Is this a known bug, or is there something I can do to permanently fix it with a setting?  I recently began using AquaMail to replace the native email client that no longer syncs properly since upgrading to Marshmallow.   Except for this issue, AquaMail lets me work the way I like.  But reliably seeing the text in all emails is somewhat essential.   ;)

~  Marty
Title: Re: White text on White Background in Msg body
Post by: MartyH on May 24, 2016, 07:31:44 am
I forwarded the newsletter as requested. 

No, I really don't think AquaMail is changing anything within the email intentionally.  Of the 5 email apps I've used (in addition to webmail), it is the only app that I've tried that doesn't display it right.  So something is going on.

Thanks for the super-quick reply!

~ Marty
Title: Re: White text on White Background in Msg body
Post by: mikeone on May 24, 2016, 08:24:48 am
@Kostya:
This could be related to an issue which was reported from another user in Google+ recently:
https://plus.google.com/102287241026470342066/posts/SPVPJkUydmT
Title: Re: White text on White Background in Msg body
Post by: Kostya Vasilyev on May 24, 2016, 03:10:01 pm
No it's not related to that.
Title: Re: White text on White Background in Msg body
Post by: mikeone on May 24, 2016, 09:26:53 pm
Quote from: Kostya Vasilyev, Aqua Mail on May 24, 2016, 03:10:01 pm
No it's not related to that.
Okay, it was just an idea.
Title: Re: White text on White Background in Msg body
Post by: Kostya Vasilyev on May 25, 2016, 08:02:55 pm
A bug in the message's CSS media queries.

It has a desktop and a mobile version, and as with decreasing screen width, the desktop version is hidden before the mobile version becomes fully enabled (visible).

And it just so happens that a common Android phone screen width (360 logical pixels) falls into this "gap" where neither version is visible.

Rotating the phone to landscape reveals all text.

The issue can also be reproduced in a desktop web browser by shrinking its window.
Title: Re: White text on White Background in Msg body
Post by: mikeone on May 25, 2016, 08:10:51 pm
White text on White Background in Msg body - http://www.aqua-mail.com/forum/index.php?topic=4706.new;topicseen#new

... a "BUG" - oh no!  8) 8)
Title: Re: White text on White Background in Msg body
Post by: MartyH on May 26, 2016, 04:12:45 am
Quote from: mikeone on May 25, 2016, 08:10:51 pm
White text on White Background in Msg body - http://www.aqua-mail.com/forum/index.php?topic=4706.new;topicseen#new

... a "BUG" - oh no!  8) 8)

But not an Aquamail bug.   :)
Title: Re: White text on White Background in Msg body
Post by: mikeone on May 26, 2016, 02:28:09 pm
Quote from: MartyH on May 26, 2016, 04:12:45 am

But not an Aquamail bug.   :)
Yes, I know.
AquaMail is really a very reliable app.
Kudos to Kostya 🙌