AquaMail Forum
English - Android => Bug reports => Topic started by: vikiviki007 on August 04, 2018, 04:09:52 pm
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I have problems so send my e-mails. Everytime I want to sent an e-Mail I get a SMTP error. I don´t know what to do. I tried to uninstall the Programm and to look off. I also check the WLAN and the Network, it is alright. I have an Samsung Galaxy S8+. And now I don´t know what to do.
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Have you been using AM and this SMTP server previously with no errors and all of a sudden there are errors? Or is this a new install and the first time you've set up this account?
Can you be more specific as to exactly what the SMTP error says?
Have you confirmed that you're using the correct SMTP server and that there are no typos?
Have you confirmed that your logon credentials are correct and without typos?
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Yes I have using this server previously with no errors. The SMTP error says "550 please activate the SMPT option" but the SMPT option is activated. And the logon credentials are correct and without typos.
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Re: 550 please activate the SMPT option
This error comes from your mail server, not from Aqua Mail.
Sounds like you need to log into your mail server's "control panel" and "activate" SMTP.
Maybe your mail provider is freenet?
https://kundenservice.freenet.de/artikel/1888
Please activate the SMTP option (freenet.de/hilfe)
Als Schutzmaßnahme vor Missbrauch durch Spamversender ist eine kostenlose Freischaltung Ihrer E-Mail-Adresse für die Nutzung des SMTP-Servers erforderlich. Weitere Informationen hierzu finden Sie unter folgendem Link SMTP-Freischaltung.
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Thank you now it works. :)