AquaMail Forum

English - Android => How do I... => Topic started by: joweirqt on December 18, 2012, 11:55:50 pm

Title: Aquamail not recognising imap server settings
Post by: joweirqt on December 18, 2012, 11:55:50 pm

Hi folks, I've just installed Aquamail on my Motorola Xoom with Android 4.0 as the default mail app would not let me log into my imap mail account.

I would show screenshots of my settings but for some reason this forum will not allow me to post external links, despite there being an option to insert a url ...

The settings work fine on Outlook 2010 and iphone ios6.

Unfortunately I cannot log in - I get an error saying "Error submitting mail . <null> sender address must contain a domain. Make sure the data is correct."

I have tried changing the . between moro and cpanelhosting to an @ or + but this doesn't help. I've also tried turning off SSL security but again, no luck.

Please can someone help me set this up?

Thanks in advance,
Jo

Title: Re: Aquamail not recognising imap server settings
Post by: Kostya Vasilyev on December 19, 2012, 03:04:53 am

Hi,

This is curious. I'm guessing from the error message that the server is not happy with the "From:" line, not sure why it's "null".

Could you long press the account, choose Account Setup, and check that there is an "Email" value there?

I could investigate in more detail if you recorded a debug log of you trying to send mail, as described here:

http://www.aqua-mail.com/?page_id=232

( PS - External links are disabled for a few first posts, per the board's "getting started" guide, to reduce spam. Sorry for the inconvenience. )

Title: Re: Aquamail not recognising imap server settings
Post by: joweirqt on December 19, 2012, 04:46:04 am

Thanks for replying. Something kicked in and now it's working.

Title: Re: Aquamail not recognising imap server settings
Post by: mikey1215 on July 12, 2023, 11:03:54 pm

I've used Aqua Mail on my Android devices for years. Now I have an iPhone 13/iOS 15 and would like to use Aqua Mail. I have not been able to set up my IMAP account, a university account that uses gmail's servers. Had no trouble doing this in the Android version, or with Apple Mail under iOS.
 
-- I launch Aqua Mail; it gives me buttons to select an account type.
-- I tap Other and get a sign-in page.
-- I enter name and password, and tap Add Account
-- I get an error message: "Sorry. We can't establish connection for current account. Please set it up manually."
-- I tap OK and get a page to enter server info.
-- I enter imap.gmail.com and smtp.gmail.com as usual for this univ. setup
-- I tap "Add Account"; I get a popup "Please wait, checking". It spins for a few seconds, then returns to the Manual setup page with no message or result of any kind.

Can anyone advise me on this? As I said, I've successfully set this account up under Aqua Mail/Android, and under Apple Mail/iOS.

Michael Feldman
Oakland, CA