AquaMail Forum

English - Android => Bug reports => Topic started by: frank555 on March 02, 2018, 03:11:42 pm

Title: Galaxy S8 / Oreo / Notification badge -> message count with problems
Post by: frank555 on March 02, 2018, 03:11:42 pm

Since the update of my S8 to Android 8.0 the message counter on aquamail icon is faulty:

When a new Mail comes the badge shows "1" -> ok
when a second, third..... new mail come the badge loss the further  "1" and shows nothing.

As I read this problem has to do with the Original Samsung Touchwiz Launcher since Oreo, but has to patch in every app. Whatsapp for example shows correct badge counter.

The aquamail widget itself shows correct badget counters as well, but not the "normal" icon.

Can you fix this, please.

 

Title: Re: Galaxy S8 / Oreo / Notification badge -> message count with problems
Post by: Kostya Vasilyev on March 02, 2018, 07:50:55 pm

Yes we're aware of it.

My S8 hasn't received the update yet.

I won't be able to investigate / fix until it does.

For now you may want to turn the counter off (Aqua Mail Settings -> Message Notifications) and use the widget.

Title: Re: Galaxy S8 / Oreo / Notification badge -> message count with problems
Post by: Moty on April 05, 2018, 09:43:59 pm

Hello
The same problem with samsung note 8 after update the operating system to android 8.
I will be happy if you fix this problem.
Thank you.

Title: Re: Galaxy S8 / Oreo / Notification badge -> message count with problems
Post by: Kostya Vasilyev on April 06, 2018, 03:49:06 pm

Please see the FAQ (near the end) for an explanation / workaround.

Title: Re: Galaxy S8 / Oreo / Notification badge -> message count with problems
Post by: Moty on April 06, 2018, 05:10:26 pm

It works.
Thank you.