AquaMail Forum

English - Android => General Discussion => Topic started by: franny39 on October 04, 2017, 10:38:37 am

Title: Installing Aqua mail
Post by: franny39 on October 04, 2017, 10:38:37 am

I have downloaded Aqua mail to my Android phone. It tells me that it is installed. Aqua mail does not show up as an icon & is not listed as an app in settings. Tried the download again, same thing happens. Any clues please?
Franny39

Title: Re: Installing Aqua mail
Post by: Nedialko Kondev, MobiSystems, AquaMail Support on October 06, 2017, 12:34:11 pm

Hi,

Could you open Google Play Store and under "My apps & games" -> Installed -> Check if you have the app there and try to open it.

If you can't locate it there then it for some reason it's still not installed.

Title: Re: Installing Aqua mail
Post by: Kostya Vasilyev on October 06, 2017, 09:18:43 pm

And you could also check Phone Settings -> Apps (or Apps Management) and check if it's listed - and tap into it and "uninstall" and then try re-installing (and hopefully this helps).

Title: Re: Installing Aqua mail
Post by: franny39 on October 07, 2017, 01:36:30 pm

Tried all that has been suggested and still same result. Will give up now, life is to short. Thanks for taking the time to respond.