AquaMail Forum
English - Android => General Discussion => Topic started by: marky9074 on December 16, 2023, 02:56:29 pm
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Been an Aquamail user for some years now. Yesterday, around midday, my mail stopped syncing. Later I deleted the account and readded and all was OK, or so I thought - both the option to sync Calendar and Contacts had disappeared. This is a bit of a show stopper, so this morning installed Outlook again just to get contacts back and already I am hating Outlook.
So guess the question is two-fold. Why did my syncing stop yesterday and why when re-adding are these options removed? If this is no longer supported, is there a way (another app) that I can just sync calendar and contacts and still use Aquamail for the email?
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...is there a way (another app) that I can just sync calendar and contacts and still use Aquamail for the email?
I use Outlook -only- for calendar and contacts on my PC along with a stand-alone email client (The Bat.) On my phone I use AM for email and DejaOffice (free) for calendar and contacts. I sync Outlook and DejaOffice using Companion Link (about 20 USD if I recall correctly.) Companion Link and DejaOffice are developed by the same team so they're built to be integrated.
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Since the update my Aquamail email has 'broken'. No emails coming in whatsoever across multiple Hotmail accounts.
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I faced the problem too. My Aquamail received http error 1.1 500 all friday afternoon tring to connect to my personal Outlook.com account. Then I tried to recreate account and it only works by IMAP type (only e-mail synch). I was wondering if Aquamail doesn't support OATH authentication to Hotmail/Outlook/Live account and Microsoft stopped to accept the way we used until now (I think by password without OATH).
Besides, I use connection by EWS and I saw that EWS itself is deprecated by now and it will stop working around 2026. I didn't find any information if Aquamail supports or will support EWS successor (Microsoft Graph).
Aquamail remains working fine to synch my business account (Outlook 365) using OATH.
I opened a support ticket and started to search other solution. I use Android Samsung and Samsung synch is terrible, has many bugs. In the past I tried to use Outlook mobile app and I hated it.
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I have a Samsung S23 Ultra running Android13, a Samsung Tab S9 running Android14 and a Huawei tablet running Amdroid 10. All three have the latest version of the Aqua Mail app installed and yet only the Huawei app is working. The Samsungs can't receive or send any emails.
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I have the same issue with my Samsung Galaxy S23 and my wifes Samsung Galaxy S23+, both running Android 14.
However, there is also a similar problem when using a older Samsung Galaxy S10 running Android 12. I can not create a new Exchange account on that phone and I get "Unvalid response from server HTTP/1.1.500". All these problems started in the end of last week.
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I had a message from the web developer on Google Play and they suggested to login using Office365 but the login form doesn't even recognise my email address. It gives the error code invalid_scope. The app isn't working at all on my Samsung devices. This needs a fix ASAP.
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Have Aquamail stopped replying to messages posted on this forum?
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Created a ticket for the helpdesk this weekend. They don't reply.
Once again, after the big connexion problems before summer, again problems with my main accounts.
This is very frustrating.
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I had a message from the web developer on Google Play and they suggested to login using Office365 but the login form doesn't even recognise my email address. It gives the error code invalid_scope. The app isn't working at all on my Samsung devices. This needs a fix ASAP.
Same here.
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I expect at least a message from Aqua Mail acknowledging the problem and saying that they are working on a solution. >:(
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I suspect the App is blocked by Outlook server.
As I temporarily installed another email app which is doing well with OAUTH2 + EWS.
So, first, it is not outlook.live.com problem. Then the OAUTH2 in Aquamail need to be improved to support EWS.
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Hi,
Please bear with us as we conclude our investigation. The issue is likely related to Microsoft.
Please check these articles in the meantime:
https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online
https://support.microsoft.com/en-us/office/add-your-outlook-com-account-to-another-mail-app-or-smart-device-73f3b178-0009-41ae-aab1-87b80fa94970?ui=en-us&rs=en-us&ad=us
https://answers.microsoft.com/en-us/outlook_com/forum/all/will-microsoft-outlook-start-supporting-eas/9c0680bd-54c8-45c6-9080-399919455002
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Does someone know a good alternative for Aquamail?
Not able using my contacts and agenda is very problematic.
Thanks.
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Martin has reached me and I've provided more details. For sure Aquamail team is working on this issue!
Here is some workaround I found. (Use at your own risk)
- Go to account settings, go to server settings.
- Choose "manual" setup instead of going "next".
- On the EWS server setup page, scroll to the bottom and find "User Agent" section
- Put anything other than Aquamail.
- Finish setup process.
- If it doesn't work, change to another user agent, any email client app you know.
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Thanks Snailium, the workaround worked!!!
I put user agent "test" and the synch started working again!!!
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Hi Snailium,
I tried your workaround by putting "Private" in the "User Agent" filed.
Now everything works fine. Thank you!!
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Well what do you know, this worked for me too. How did you know to do that??
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Martin has reached me and I've provided more details. For sure Aquamail team is working on this issue!
Here is some workaround I found. (Use at your own risk)
- Go to account settings, go to server settings.
- Choose "manual" setup instead of going "next".
- On the EWS server setup page, scroll to the bottom and find "User Agent" section
- Put anything other than Aquamail.
- Finish setup process.
- If it doesn't work, change to another user agent, any email client app you know.
Great find!
This method will only work with accounts that are using "Basic Auth"!
Accounts that are using Modern Auth will not be able to add their accounts and should refer to the article below and read the links that I have posted.
We have created an article based on the information we found on the web regarding the issue: https://aquamail.freshdesk.com/a/solutions/articles/77000557203
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Martin has reached me and I've provided more details. For sure Aquamail team is working on this issue!
Here is some workaround I found. (Use at your own risk)
- Go to account settings, go to server settings.
- Choose "manual" setup instead of going "next".
- On the EWS server setup page, scroll to the bottom and find "User Agent" section
- Put anything other than Aquamail.
- Finish setup process.
- If it doesn't work, change to another user agent, any email client app you know.
Great find!
This method will only work with accounts that are using "Basic Auth"!
Accounts that are using Modern Auth will not be able to add their accounts and should refer to the article below and read the links that I have posted.
We have created an article based on the information we found on the web regarding the issue: https://aquamail.freshdesk.com/a/solutions/articles/77000557203
So, when will there be a solution?
Or are you saying that we have to migrate to another mail app?
For your information: configuration by IMAP is not a solution, because there is no sync with agenda and contacts in that case.
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Hi,
You can always disable the modern authentication and try the method ::)
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Hi,
You can always disable the modern authentication and try the method ::)
And the same sentence for normal people, who are not computer scientist?
What is the definitive solution?
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Has anyone attempted to avoid the "invalid_scope" by installing an earlier version of the app?
If so, I'd be interested in knowing how many versions back are necessary to go to avoid the error.
Also, to install an earlier version, is it necessary to first uninstall the existing version of the app? I live in fear of having to rebuild signature blocks containing images, etc.
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Has anyone attempted to avoid the "invalid_scope" by installing an earlier version of the app?
If so, I'd be interested in knowing how many versions back are necessary to go to avoid the error.
Also, to install an earlier version, is it necessary to first uninstall the existing version of the app? I live in fear of having to rebuild signature blocks containing images, etc.
No, but if I well understood, our mail has to be configured as EWS.
So the only thing to do is waiting for a solution of Aquamail.
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Has anyone attempted to avoid the "invalid_scope" by installing an earlier version of the app?
If so, I'd be interested in knowing how many versions back are necessary to go to avoid the error.
Also, to install an earlier version, is it necessary to first uninstall the existing version of the app? I live in fear of having to rebuild signature blocks containing images, etc.
I don't think the previous version can make things better. The fact is Microsoft server rejects normal Aquamail requests. I'm not the developer so I don't know the exact reason.
The workaround above just makes Aquamail doesn't look like Aquamail. It is kind of spoofing. So Microsoft server won't block the not-so-Aquamail client.
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Has anyone attempted to avoid the "invalid_scope" by installing an earlier version of the app?
If so, I'd be interested in knowing how many versions back are necessary to go to avoid the error.
Also, to install an earlier version, is it necessary to first uninstall the existing version of the app? I live in fear of having to rebuild signature blocks containing images, etc.
No, but if I well understood, our mail has to be configured as EWS.
So the only thing to do is waiting for a solution of Aquamail.
I have a feeling there might be no final fix from Aquamail. Now every clue points to the knowledge base article that "EWS is not supported for personal account".
Plus, there must be a reason Aquamail developer put a "User Agent" in the server configuration. If everything is normal, we should never use that "User Agent" and it is only for debug purpose.
My feeling is Aquamail just leave us a way to use EWS, which not suppose to be officially supported.
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I'm not sure that I understand the nature of the problem or why it has become a problem all of a sudden.
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I'm not sure that I understand the nature of the problem or why it has become a problem all of a sudden.
Me neither, but it's clearly an Aquamail problem, as this problem doesn't occur with other mail clients.
And still waiting for a solution...
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Hm, what a bulletproof logic.
E-mail (and Calendar, etc...) provider blocks access to a service based on User-Agent (name) which is user's software reporting => It's that software fault...
It just seems that Microsoft does not want people to be able to use third party clients for accessing their service. It's just that simple.
They probably want users to use their software - Outlook. So they are restricting other user-agents from advanced features (EWS, Contacs, Calendar, Tasks).
And MS have every right to do it! In the end, you as a user are only a guest in their home (datacenter).
You can surely try to complain to your service provider. But as far as I know, the never advertised EWS will work for Personal/Free accounts. So I can imagine they will pretend it was never supposed to work (but it worked for years in reality). Only supported method of accessing email is IMAP/POP3, but that's how you lose advanced features.
I can only confirm that on company commercial/Office365 account EWS works with Aquamail without spoofing user-agent.
Not sure if you can somehow upgrade that personal/free account on office365 paid service.
But you can always choose to move your e-mail to another provider if you do not like that (or host your own, or move to some friend's server). That's how every user can shape the world. But maybe that is the plan - to reduce number of free/personal accounts - who knows.
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Hm, what a bulletproof logic.
E-mail (and Calendar, etc...) provider blocks access to a service based on User-Agent (name) which is user's software reporting => It's that software fault...
It just seems that Microsoft does not want people to be able to use third party clients for accessing their service. It's just that simple.
They probably want users to use their software - Outlook. So they are restricting other user-agents from advanced features (EWS, Contacs, Calendar, Tasks).
And MS have every right to do it! In the end, you as a user are only a guest in their home (datacenter).
You can surely try to complain to your service provider. But as far as I know, the never advertised EWS will work for Personal/Free accounts. So I can imagine they will pretend it was never supposed to work (but it worked for years in reality). Only supported method of accessing email is IMAP/POP3, but that's how you lose advanced features.
I can only confirm that on company commercial/Office365 account EWS works with Aquamail without spoofing user-agent.
Not sure if you can somehow upgrade that personal/free account on office365 paid service.
But you can always choose to move your e-mail to another provider if you do not like that (or host your own, or move to some friend's server). That's how every user can shape the world. But maybe that is the plan - to reduce number of free/personal accounts - who knows.
What a bullshit.
It's rather simple: Aquamail has always worked with Hotmail accounts.
If Microsoft changes something in their configuration and Aquamail doesn't work anymore, Aquamail has to do the necessary to become compliant.
Just the same way like other mail clients have done.
Or how do you explain why other mail clients are still working?
Conclusion : Aquamail hasn't done the by necessary to adapt their software.
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But it works with hotmail/outlook accounts! Just use standard IMAP/POP3 access. Not EWS which i believe was never supported by provider.
I also used EWS for my personal outlook.com account. But I have multiple accounts in AquaMail. One of them is my personal outlook.com, another one is Office365 account from one company. Both are using EWS against outlook.office365.com "server". Only one stopped working without spoofing (I think anyone can guess which one).
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Those that don't work anymore seems to be those accounts protected with multifactor authentication.
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Well, this is a show stopper. Unless AquaMail fixed this problem, it's time to switch mail clients.
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Well, this is a show stopper. Unless AquaMail fixed this problem, it's time to switch mail clients.
Same for me. Still waiting for a solution.
Do you have already a preference which other mail app to replace Aquamail?
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No, AM is the best I've found, despite the odd challenge from time to time.
I've tried Fairemail, which is really excellent, and the interface can be made to look very much like how I have AM configured, however, Fairemail does have some limitations that don't work for my needs.
I've also tried others, including Nine, K9, Outlook, but none hit the mark for me like AM.
Unfortunately, this latest issue may be the catalyst for finding an acceptable replacement.
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No, AM is the best I've found, despite the odd challenge from time to time.
I've tried Fairemail, which is really excellent, and the interface can be made to look very much like how I have AM configured, however, Fairemail does have some limitations that don't work for my needs.
I've also tried others, including Nine, K9, Outlook, but none hit the mark for me like AM.
Unfortunately, this latest issue may be the catalyst for finding an acceptable replacement.
I've switched to Nine now.
For me, the best equivalent.
Without any problem, I've been able to add my Hotmail accounts to Nine, everything is working and syncing as it should be, without any workarounds.
Waited too long time for Aquamail for their solution ...
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My outlook.com account with ews stopped working yesterday. The workaround did the trick for me. I deleted and readded the account, and entered outlook as the user agent. Probably doesn't matter what user agent we use.
Thanks so much to whoever figured out the workaround!
Edit:
The problem is still happening intermittently. Some days it works, some days it doesn't. The workaround may help, but it isn't a solution.
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Straight after the app updated I'm back into this. It had been working fine for a while. Why are there so many issues with this app?
My hotmail.com account is the only one affected at the moment.
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Account check error
Exchange mail server (EWS): Login
error. HTTP/1.1 401
Please make sure your settings are
correct.
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Hello,
Please try to log in to your account using the O365 option.
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Hello,
Please try to log in to your account using the O365 option.
Hi Martin,
When I try that it comes back with "invalid scope" before I've even got as far as typing my password...
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For people who are having this issue, and particularly those who are talking about leaving Aquamail for something else, please keep these things in mind:
- EWS (the Exchange account type) is not needed to get your email from a Hotmail / Outlook / Live account. EWS is only needed if you want to sync contacts and calendar.
- IMAP (the Hotmail/Outlook/Live account type) works fine for email. It is not able to sync contacts and calendar.
- Many alternative email apps such as FairEmail and K-9 do not support Microsoft protocols, so they are also not able to sync contacts and calendar.
- If you like AquaMail but need to sync contacts and calendar and cannot get that to work, one simple workaround is to install the Outlook app and configure it to sync contacts and calendar, then disable notifications and just ignore that app. Setup your account using IMAP in Aquamail and continue using it in Aquamail.
Hopefully Aquamail will transition from EWS to Microsoft Graph in the future.
https://www.techradar.com/pro/microsoft-will-kill-exchange-web-services-in-3-years-as-everyone-is-strongly-advised-to-migrate-to-graph
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This is doing my head in now. It's a simple Hotmail.com account and I can access it via Microsoft's website but not through Aquamail.
I've tried everything suggested. I keep getting this HTTP/1.1 401 error message.
The strange thing is that I have another Hotmail.com account and this works fine!
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The account has now started working when it feels like it, I would say around 15% of the time. Why is it so inconsistent?
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Mine has begun failing again. Now, no user agent string I have tried is working.
Using IMAP is not an acceptable solution, as I need contacts/calendar integration. Using another app such as Outlook+Aquamail(IMAP) to achieve this is also not an acceptable solution.
EDIT: I just set things up in Nine, which I had purchased many years ago, before finding AM. It's working fine, which means AquaMail should be able to fix this issue. Nine is OK, but I would prefer to stay with AM. It works in other programs, PLEASE fix this issue.
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Well this issue is now happening to both my Hotmail accounts and now my outlook accounts too, four of my email addresses.
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For people who are having this issue, and particularly those who are talking about leaving Aquamail for something else, please keep these things in mind:
- EWS (the Exchange account type) is not needed to get your email from a Hotmail / Outlook / Live account. EWS is only needed if you want to sync contacts and calendar.
- IMAP (the Hotmail/Outlook/Live account type) works fine for email. It is not able to sync contacts and calendar.
- Many alternative email apps such as FairEmail and K-9 do not support Microsoft protocols, so they are also not able to sync contacts and calendar.
- If you like AquaMail but need to sync contacts and calendar and cannot get that to work, one simple workaround is to install the Outlook app and configure it to sync contacts and calendar, then disable notifications and just ignore that app. Setup your account using IMAP in Aquamail and continue using it in Aquamail.
Hopefully Aquamail will transition from EWS to Microsoft Graph in the future.
https://www.techradar.com/pro/microsoft-will-kill-exchange-web-services-in-3-years-as-everyone-is-strongly-advised-to-migrate-to-graph
You have given the answer yourself: we do need synchronization for contacts and calendar, so Aquamail is not a solution anymore.
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Well this issue is now happening to both my Hotmail accounts and now my outlook accounts too, four of my email addresses.
I've checked this on my old Aquamail app and indeed, nothing is working anymore.
Aquamail became completely unstable.
The only thing that a mail client app had to do is syncing mails with the server.
That's the most important thing and Aquamail don't realise this BASIC fonction!
When are they going to awake themselves?
The developpers felt in a big winter sleep, apparently.
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My outlook account also started having problems again today. :(
The only thing that a mail client app had to do is syncing mails with the server.
Nope. We also want to sync contacts and calendar.
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Please bear with us as we conclude our investigation. The issue is likely related to Microsoft.
Martin, can you give us any update on the investigation please?
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Hopefully Aquamail will transition from EWS to Microsoft Graph in the future.
https://www.techradar.com/pro/microsoft-will-kill-exchange-web-services-in-3-years-as-everyone-is-strongly-advised-to-migrate-to-graph
On my Android phone, I use a third-party calendar app that syncs flawlessly to my Office 365 (Outlook) calendar using Graph API. So, yeah, count me as another vote for AquaMail offering that as a connection option.
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My outlook account also started having problems again today. :(
The only thing that a mail client app had to do is syncing mails with the server.
Nope. We also want to sync contacts and calendar.
Yes, absolutely. But for the moment, even mails are not working, which is the basic functionality.
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ALL Hotmail and Outlook accounts have now failed. Aquamail is broken since the latest update. Funnily enough it still works on my old tablet which I have failed to update. The 11th Jan update still works fine but the latest 14th Jan updated version has failed on my phone and newer tablet.
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Have you attempted to remove the accounts from Aqua Mail entirely and then re-add them? Many users have reported that this resolves the "NO AUTHENTICATION FAILED" error, and their accounts function as intended afterward.
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Well this is a bad suggestion. Trying this still results in the 1.1.500 error, and letting AquaMail default to "Outlook/Hotmail/Live" for the setup results in adding the account as IMAP, which we all could have done from the beginning, if that's what we wanted, but we don't.
IMAP is unacceptable because it does not support calendar. We need the proper fix to the email issue itself.
A new installation of Nine works fine, so clearly this is still possible with third party email apps, but this does not work with AquaMail any longer. Please fix this issue properly.
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Have you attempted to remove the accounts from Aqua Mail entirely and then re-add them? Many users have reported that this resolves the "NO AUTHENTICATION FAILED" error, and their accounts function as intended afterward.
Thanks. It resolved the issue.
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Maybe It brings a new information.
Other app I use stopped to work few days ago: https://play.google.com/store/apps/details?id=org.myklos.inote
It synch tasks from Exchange/Outlook.com/MS365.
Today they launched a new version with a workaround (or stable solution) and It worked. This is the release notes:
v12.7.2
* HTTP library replaced, uses HTTP 2.0 by default
* Office365/Outlook HTTP OPTIONS command support
* Temporary fix for Office365/Outlook and HTTP 505 error
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Hello
There is this in the same style on another updated messaging application:
"Fixed the account verification issue with the base64 encoding format for the URI query value used in Outlook accounts."
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Hello,
Seems like Microsoft has acknowledged the issue, or at least to some extent
https://support.microsoft.com/en-au/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef
The discussion can be found here: https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-2016-doesnt-accept-password-or-app/b806e4e8-28fd-4b5b-8be2-2b03cf39b938?login_hint=martin.kostov%40mobisystems.com&page=1
P.S. If you go through the comments, you will find that the error you are experiencing has been mentioned by others as well.
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Well I still have this problem and cannot use Aquamail until somebody fixes it.
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WHEN is this issue going to be fixed?
I have this with Microsoft and similar with GMX.
It used to work fine. Uninstalled and did a clean install too and still the issues continued.
Microsoft has already forced me to change my password twice too.
What's going on? Why not clearly address the issue and post updates?
I thought the app was supposed to get better....
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WHEN is this issue going to be fixed?
Hello,
Seems like Microsoft has acknowledged the issue, or at least to some extent
https://support.microsoft.com/en-au/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef
The discussion can be found here: https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-2016-doesnt-accept-password-or-app/b806e4e8-28fd-4b5b-8be2-2b03cf39b938?login_hint=martin.kostov%40mobisystems.com&page=1
P.S. If you go through the comments, you will find that the error you are experiencing has been mentioned by others as well.
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The Microsoft link states
STATUS: RESOLVED
And also that doesn't explain why both yahoo and now GMX are forcing me to change password as though account was hacked.
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Well my Microsoft accounts haven't been resolved at all. All three Hotmail accounts and two Outlook accounts are still not working in Aquamail. I can however access them with no problems using other email clients.
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If you remove them and re-add them as IMAP, then they should work fine in AquaMail (without contact and calendar data).
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The previous version of AquaMail works fine with no workarounds required. I have it on an older tablet and didn't update once I realised the newer version wasn't working on my phone and other tablet.
(https://i.ibb.co/wyzPVmB/Screenshot-20240210-152622-Aqua-Mail.jpg) (https://ibb.co/1ZmP1W7)
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If you remove them and re-add them as IMAP, then they should work fine in AquaMail (without contact and calendar data).
I don't want to remove them. It's a ton of work adjusting all the settings afterwards. Why can't Aquamail just correct the problem and issue an update? All the other email clients I've tried work fine.
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All the other email clients I've tried work fine.
Other email clients except Outlook are probably using IMAP.
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All the other email clients I've tried work fine.
Other email clients except Outlook are probably using IMAP.
So which option do I use to set up using IMAP?
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If you add an account using the Hotmail/Outlook/Live option, then it will use IMAP.
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Pretty sure that's what I did anyway.
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You must choose the "other message" or "other provider" option depending on the translation to use the imap.
by choosing Hotmail/Outlook Aqua will connect using Oauth2.
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OAuth2 is just the authentication method. It still uses IMAP for receiving email. What you suggested would only be needed if you want to use simple password authentication.
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so that may be true but I tested with Google by deactivating imap (as you can do) Aqua continued to work.
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I'm going to go out on a limb here and say Microsoft's Graph API will be the best solution for connecting to services provided through Office 365. What would happen if AquaMail decided to not provide connectivity using Graph API? In that case, unless the user was seeking only an email solution, I feel as though subscribers to Office 365 would best look to applications other than AquaMail to meet their needs.
How can we find out if Graph API is on AquaMail's development roadmap?
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- If you like AquaMail but need to sync contacts and calendar and cannot get that to work, one simple workaround is to install the Outlook app and configure it to sync contacts and calendar, then disable notifications and just ignore that app. Setup your account using IMAP in Aquamail and continue using it in Aquamail.
My experience with the "Sync to Calendar" feature in Microsoft's Outlook for Android application has been very bad. Rarely do I get through an entire week without at least one calendar event having not synced properly. The event is in Outlook, and it's displayed in Microsoft's app, but it's not displayed by any calendar app that accesses the Android calendar on the phone. The only fix I've found is to disable the Sync to Calendar feature momentarily and then re-enable it. Then, reconfigure any third-party application that I expect to sync to the Android calendar.
Also, my employer requires me to use Microsoft's app as my only means of receiving work email, viewing my work calendar, or syncing with work contacts. To do this, my employer has prevented me from adding a second non-work account to the Outlook for Android application. For this reason, I cannot use that application to sync my personal Outlook calendar to my phone.
Bottom line: AquaMail used to reliably sync my Outlook calendar so other apps on my phone could access that calendar's data. AquaMail no longer does that.
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After months of getting stuffed around with this problem, trying other apps, researching why it's happening, etc, I've made some discoveries I wanted to share. This is part of a deliberate attempt by Microsoft to push people off the EWS connections, because they announced years ago that it will be deprecated, but most 3rd party services like Aquamail haven't yet moved to using the Graph API. This problem will affect almost all Android apps (except outlook of course).
If you remove your account and re-add it to try and fix it, email will work again, but you will lose your contacts (which is a huge problem if you don't store your contacts on the phone or SIM card, and rely on your synced contacts to know who's calling/texting)! If you did remove your account and re-added it, and have now lost all your contacts for your phone, here's a 'quick fix' to manually copy them to your phone (not synced, it'll be a separate copy) - I know this is a lot of steps, but they're actually very simple to follow (just a bit wordy, to be as clear as possible):
- On a computer (this doesn't work on mobile), open outlook.com in a web browser and go to the contacts (named 'People', the icon is of 2 people, not 3), then click on All Contacts on the left side
- Select them all using the checkbox at the top of the column and click on 'Manage contacts' in the top bar and select export – save the file somewhere on your computer you can easily find it again
- If you're on Windows:
- Click the search icon in the taskbar and type in contacts – the result is a folder, not an app (you can also use Explorer to go to C:\Users\<your username>\Contacts)
- Click the Import button in the top bar and browse to your csv file – you may be prompted about duplicates, just say no to all
- Now click the Export button and save to vCard (VCF) – this will create a file for each contact, so the more contacts you have, the more painful it will be to put them on your phone
- If you don't use Windows, you may need to use a 3rd party app to do that conversion
- Next you have to get these onto your phone – you can email them, use cloud file storage like OneDrive or Dropbox, or use any other method you're familiar with
- Finally, open your phone app, go to the contacts tab and then go to the settings (tap the dots or hamburger menu in the top corner) and then tap on import/export contacts
- Select to import from storage (this may vary slightly) and then select where you want them to go – probably your phone, unless you've already setup a new account that can do syncing
- Browse to wherever you saved all the VCF files and select them all (tap and hold on one, then you can tap on all the others)
- Verify that your phone now has those extra contacts added – if you open your messages app, you should see the list of messages change from numbers to names
Note that this doesn't address calendar syncing or getting your contacts back into Aquamail, but you can use this as an opportunity to clean up the contacts that don't have phone numbers, since they'll only be used for calls/text. It may be possible to import these contact vCards into Aquamail too. Maybe one day if/when Aquamail starts using Graph for the connection to Microsoft, we can go back to having synced contacts again, but this is better than nothing for now.
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Hello everyone,
How can we find out if Graph API is on AquaMail's development roadmap? - The matter is currently under discussion, and unfortunately, I cannot provide a specific timeline at the moment.
This is part of a deliberate attempt by Microsoft to push people off the EWS connections, because they announced years ago that it will be deprecated, but most 3rd party services like Aquamail haven't yet moved to using the Graph API. This problem will affect almost all Android apps (except outlook of course). - Bingo
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Gmx accounts again forcing pwd resets and keeps getting flagged.
On fairemail it works without resets or getting flagged. So something on aquamail causing this. Latest versions as of today.
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Gmx accounts again forcing pwd resets and keeps getting flagged.
Off topic. This thread is talking about Outlook/Hotmail accounts.
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Months later and I'm still getting incoming server login error and outgoing server login error across my Hotmail and outlook accounts. I have deleted them all and reinstalled them as 365 accounts but still the problem persists. It's getting so tiresome now.
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Months later and I'm still getting incoming server login error and outgoing server login error across my Hotmail and outlook accounts. I have deleted them all and reinstalled them as 365 accounts but still the problem persists. It's getting so tiresome now.
Have you tried the same on fairemail app instead to see?
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It is fine with other apps. Just Aquamail.
I wonder if they're trying to get rid of the non-upgrading Pro users.