AquaMail Forum

English - Android => General Discussion => Topic started by: slabil on December 24, 2018, 07:12:21 pm

Title: IMAP internal server error
Post by: slabil on December 24, 2018, 07:12:21 pm
IMAP internal server error s.bilicz@wp.pl
Title: Re: IMAP internal server error
Post by: Nadejda Fudulska, MobiSystems, AquaMail support on January 03, 2019, 04:26:02 pm
Hello,

We ran some tests and the logs we got from users we can see that errors are from IMAP not SMTP. And they're all the same - the app connects, and the server aborts (breaks) the network connection.
This is an SSL (encryption) test for this server. As you can see it gets an "F", complete failure on encryption configuration.
https://www.htbridge.com/ssl/?id=4HYhrqe8

As you can see the issue comes from outside Aqua Mail. We tested this and managed to add test email account to our app. It worked - in the sense that it was not able to log in, but no network connection issues what - so - ever.

It will be best to contact wp.pl and inform them for the problem.

Thanks,

Nadia

Title: Re: IMAP internal server error
Post by: Kostya Vasilyev on January 04, 2019, 06:34:28 pm
"Internal server error" really speaks for itself -

- this is an error *internal to* the server.

We've seen this with wp.pl (and also o2.pl) before. And this has happened with other apps as well (e.g. Thunderbird).

Please contact wp.pl support - only they can fix it.