AquaMail Forum

English - Android => Bug reports => Topic started by: mo_jhb on April 09, 2014, 10:36:10 am

Title: 500 error suddenly
Post by: mo_jhb on April 09, 2014, 10:36:10 am

Hi there
I am using the paid version of Aqua mail with my Active Sync account at work.
It has been working fine for 2+ weeks.
Yesterday i started getting "invalid server response http/1.1 500 internal server error" with my Active Sync account and have not been able to download mail since.
The strange thing is that the stock email client works fine with this account.
Any idea how to resolve this?
Thanks
 

Title: Re: 500 error suddenly
Post by: Kostya Vasilyev on April 10, 2014, 01:26:28 am

Well, it's EWS actually. Not ActiveSync.

This is a sporadic issue I've been seeing in some Exchange accounts. Would you be able to 1) install the latest development build from this forum and 2) capture the issue in a debug log, with "record session data" enabled?

Title: Re: 500 error suddenly
Post by: mo_jhb on April 10, 2014, 01:36:56 pm

Thx for the response.
Our Exchange administrator has managed to resolve this issue. He said he had to toggle a setting on the Exchange server.

Title: Re: 500 error suddenly
Post by: Kostya Vasilyev on April 14, 2014, 02:08:55 am

Aaah, thanks! Best kind of resolution! :)

Title: Re: 500 error suddenly
Post by: z0lo on November 11, 2014, 10:17:20 pm

Do you know what exchange server settings the administrator twiddled?  I have been having the same problem. Thanks-

Title: Re: 500 error suddenly
Post by: Davidcosgrave on January 12, 2015, 11:09:10 am

Hi,
Can anyone advise how to fix this error ? I am also getting this problem when sending as of the most recent update.

Title: Re: 500 error suddenly
Post by: Kostya Vasilyev on January 15, 2015, 03:08:49 am

I don't necessarily "know", but I would take a look at a debug log, if you made one.