AquaMail Forum

English - Android => Bug reports => Topic started by: rabota123890 on August 04, 2016, 12:02:39 pm

Title: In AquaMail Android app crash occurs after the removal of the letter
Post by: rabota123890 on August 04, 2016, 12:02:39 pm

Hello,
Why my app keeps crashing when I remove the letter?

Title: Re: In AquaMail Android app crash occurs after the removal of the letter
Post by: mikeone on August 04, 2016, 09:18:41 pm

Quote from: rabota123890 on August 04, 2016, 12:02:39 pm

Hello,
Why my app keeps crashing when I remove the letter?

You could send a "post mortem" chrash log file to the developer as described on the support site:
http://www.aqua-mail.com/?page_id=232

Quote

If you run into a crash
Crashes are automatically recorded in a crash log, called log-AquaMail-crash.txt and located at the root of your device’s memory card.
Please send it as an attachment to kmansoft / at sign / gmail / dot-com.
This file does not contain any logins or passwords or message text.

Title: Re: In AquaMail Android app crash occurs after the removal of the letter
Post by: Kostya Vasilyev on August 05, 2016, 09:22:30 pm

Hi,

Please try turning off app settings -> confirmations and undo -> "Enable undo".

I suspect the crash is caused by undo panel (which is supposed to show / animate up after you delete your message).

If this fixes it, please post your phone's details (make / model / Android version / official or custom ROM) and please please send me the postmortem crash log if it's there.