AquaMail Forum

English - Android => General Discussion => Topic started by: arf8 on October 21, 2023, 06:04:37 am

Title: Remove expired certificates?
Post by: arf8 on October 21, 2023, 06:04:37 am
Believe this is a bug. If a certificate is expired you can't delete it b/c the error message pops up "failed to load expired certificate" and thus you can't delete anything.

Surely there must be a way to remove it than having to uninstall the app and reinstall from scratch.

Non expired certificate load and you can delete those from the database but expired remain stagnant.

Martin, AM looking for info here on how to remove without going through hoops?
Title: Re: Remove expired certificates?
Post by: Thomas on November 01, 2023, 06:44:45 pm
Same problem here, but certificate hasn't expired.
Title: Re: Remove expired certificates?
Post by: arf8 on November 01, 2023, 07:05:00 pm
I contacted customer support Barn was supposed to get back to me it's been a couple weeks not clearly and no resolution no response feels like they're dropping support for this app.
Title: Re: Remove expired certificates?
Post by: Martin Kostov - Aqua Mail Support on November 03, 2023, 03:42:12 pm
Apologies for the delayed response.

I was trying to find a method to both create and subsequently remove an expired certificate while multitasking on another matter that required my attention.

Regrettably, currently, there is no option available to remove an expired certificate; you can only add one.  :-\

Rest assured, we will investigate this issue and work on enhancing the functionality as per the requests of our loyal users.
Title: Re: Remove expired certificates?
Post by: Thomas on November 03, 2023, 03:43:30 pm
I can't even delete a not expired certificate.

Thomas

Title: Re: Remove expired certificates?
Post by: Martin Kostov - Aqua Mail Support on November 03, 2023, 03:48:38 pm
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Title: Re: Remove expired certificates?
Post by: Thomas on November 03, 2023, 03:55:08 pm
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Title: Re: Remove expired certificates?
Post by: Martin Kostov - Aqua Mail Support on November 03, 2023, 04:02:44 pm
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.
Title: Re: Remove expired certificates?
Post by: Thomas on November 03, 2023, 04:06:36 pm
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.
Tried that earlier.
Certificate stays.
May be a complete uninstall and reinstall helpes.
My backup includes the certificate?

Thomas
Title: Re: Remove expired certificates?
Post by: Martin Kostov - Aqua Mail Support on November 03, 2023, 04:26:49 pm
Removing a non-expired certificate works currently. (just tested it).
Open the certificate repository>choose the certificate> delete (top right corner)
Can't open it. Spinning and Spinning.

Thomas

Hmm, try to remove/add the account from Aqua Mail and let me know if there is a change.
Tried that earlier.
Certificate stays.
May be a complete uninstall and reinstall helpes.
My backup includes the certificate?

Thomas

Give it a try, if you don't mind.

The certificates are not backed up (tested).
Title: Re: Remove expired certificates?
Post by: Thomas on November 03, 2023, 05:54:46 pm
Yes that worked perfect.

Btw, can somebody recommend a free S/Mime provider?
Actalis for some reason isn't working with AquaMail.

Thomas

Title: Re: Remove expired certificates?
Post by: arf8 on November 03, 2023, 06:28:10 pm
Apologies for the delayed response.

Regrettably, currently, there is no option available to remove an expired certificate; you can only add one.  :-\

Rest assured, we will investigate this issue and work on enhancing the functionality as per the requests of our loyal users.

Well that's a shame, I would chalk this as a bug frankly. Hoping to see a fix in new releases.

Thanks for confirming Martin