Author Topic: Problems with syncing and notifications  (Read 552 times)

rssg

  • Newbie
  • *
  • Posts: 19
Problems with syncing and notifications
« on: November 28, 2023, 07:36:22 pm »
Hi,
I used aquamail with 5 accounts on my old Motorola One Vision. Now i transferred all accounts to my new Edge 40 with the backup/restore-function in AM and the problems began.
I have set the syncing interval in the app settings to 5 minutes. Now I get a notification for the same new mail EVERY 5 minutes until ì open it.

What am I doing wrong? Can someone please help me?
Ralf

Martin Kostov - Aqua Mail Support

  • Administrator
  • Full Member
  • *****
  • Posts: 183
Re: Problems with syncing and notifications
« Reply #1 on: November 30, 2023, 11:15:35 am »
Hi,

Please check your device notification settings + Settings>Message notifications>Notify about> New unread messages

Let me know how it goes.

rssg

  • Newbie
  • *
  • Posts: 19
Re: Problems with syncing and notifications
« Reply #2 on: November 30, 2023, 05:34:25 pm »
Hi,
Settings>Message notifications>Notify about is set to New unread messages.
In device settings notifications for AM are allowed and active.

Ralf