AquaMail Forum
English - Android => Bug reports => Topic started by: orennahum on January 06, 2016, 09:55:39 pm
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Hi,
Today I have updated Aqua Mail to 1.6.0.7 in both my SGS5 (running CG12.1) and my SG Tab (running stock rom). Since the update, there are no notifications in both devices.
Oren
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Hi,
Notifications are working for other apps. I have also checked that notification are turned on in Aqua mail, and they are on both devices. I have also tried disabling them are re-enabling them.
Oren
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hi i am also having the same problem on my note 4 , i ended up reinstalling 1.6.0.6 and everything is ok now
I am also a beta tester for Kostya and i did have any problems until this update
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I also switched back to 1.6.0.6, and notifications are working again.
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I am having a similar problem. I have four accounts all of which have separate notification sounds and led colors. All were working fine until just recently, not sure exactly when. Three of the accounts still work fine. The first account no longer notifies me by sound, led or icon indicator. I have checked the Message notification section under special settings but nothing has changed. I have disabled the Message notification for that account, tested and still no change. I have tried different sounds and led colors. Still nothing. I am using version 1.6.0.6
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I am having a similar problem. I have four accounts all of which have separate notification sounds and led colors. All were working fine until just recently, not sure exactly when. Three of the accounts still work fine. The first account no longer notifies me by sound, led or icon indicator. I have checked the Message notification section under special settings but nothing has changed. I have disabled the Message notification for that account, tested and still no change. I have tried different sounds and led colors. Still nothing. I am using version 1.6.0.6
That's a doublepost, right?
http://www.aqua-mail.com/forum/index.php?topic=4267.msg23543#msg23543
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Same issue for me. Updated to 1.6.0.7 on one device and new message notifications stopped. Second device still on 1.6.0.6 and notifications still working. Settings same on both devices.
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I am having a similar problem. I have four accounts all of which have separate notification sounds and led colors. All were working fine until just recently, not sure exactly when. Three of the accounts still work fine. The first account no longer notifies me by sound, led or icon indicator. I have checked the Message notification section under special settings but nothing has changed. I have disabled the Message notification for that account, tested and still no change. I have tried different sounds and led colors. Still nothing. I am using version 1.6.0.6
That's a doublepost, right?
http://www.aqua-mail.com/forum/index.php?topic=4267.msg23543#msg23543
Yes, my apologies. I have remove the other post. I am not sure how to go about getting this fixed since it is impacting my business. Any help would be appreciated. Thank you.
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@BL37
@swolsen
@orennahum
@mrgigabyte
Would you please describe your device (manufacturer, model, etc.) and your ROM (custom, cyanogen, etc.) ?
Samsung smt310 running Android 4.2.2 with Aquamail 1.6.0.6 notifying ok
Samsung gti9195 running Android 4.2.2 with Aquamail 1.6.0.7 no notifications
AFIK all relevant settings same on both.
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@BL37
@swolsen
@orennahum
@mrgigabyte
Would you please describe your device (manufacturer, model, etc.) and your ROM (custom, cyanogen, etc.) ?
Samsung smt310 running Android 4.2.2 with Aquamail 1.6.0.6 notifying ok
Samsung gti9195 running Android 4.2.2 with Aquamail 1.6.0.7 no notifications
AFIK all relevant settings same on both.
hi i have a Verizon Samsung note 4 , 4.4.4 kitkat stock i have reinstalled 1.6.0.6 so i have notifying back , i left 1.6.0.7 no notifications on my tablet google nexus 7 2012 stock lollipop so when its fixed i know i can updated to new version for my cell thanks
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starting to see one star on google play hopefully its fixed soon
i dont like seeing one star this is a great app and i know it will fixed it soon
i been a pro user since this app started just wanted to past this on about play store
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"Sony Xperia Z1", "Cyanogenmod 12.1-20160106-NIGHTLY-HONAMI", "Android 5.1.1"
Using AquaMailPro with 3 Email Accounts.
All Notifications in AquaMail Versions before updating to 1.6.0.7 work, now i get no notifications at all..
other applications notifications workin correctly.
Tried different options in AquaMail - mail-notifications settings, no change...
Syncing and receiving Mails is working perfectly as before, just notifications are missing.
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Re: Notifications
Please try this version:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-2.apk
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I've not installed this revised version but I have restored my app settings from a backup last month - and the notifications are back for 1.6.0.7! The only difference I can detect is that the smart folder is no longer active. Might be a flume but Could someone else try this please?
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Sony Xperia Z3
Android 5.1.1
Aquamail dev build 1.6.1.0-dev1.5
Show the Smart Folder = enabled
> notification are working correctly
(LED, Sound, Vibration)
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Re: The only difference I can detect is that the smart folder is no longer active
Um, what do you mean by "smart folder is no longer active"?
The Smart Folder item is not there on the app's main screen? There is checkbox for that in app settings -> smart folder.
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As for me, I am unable to reproduce this "missing notifications" issue on any of my phones, from 4.1 to 5.1.
And yet, several users contacted me about it today. I'm completely at a loss.
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Re: The only difference I can detect is that the smart folder is no longer active
Um, what do you mean by "smart folder is no longer active"?
The Smart Folder item is not there on the app's main screen? There is checkbox for that in app settings -> smart folder.
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As for me, I am unable to reproduce this "missing notifications" issue on any of my phones, from 4.1 to 5.1.
And yet, several users contacted me about it today. I'm completely at a loss.
Exactly, the smart folder had been ticked and now isn't so is no longer appearing on the main screen. That's the only difference between the settings I was using earlier and the restored settings. Very strange.
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Yes, very strange indeed -- you're saying that this setting was changed to "off" by the restore, assuming it was "on" at the time you made the backup?
I am unable to reproduce this. And someone just mentioned over email that one of his account options reverted to default on two phones. Can't explain that either.
It almost seems like the process of installing this latest Play version (1.6.0.7) somehow corrupts some of the app's data files.
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No, I'd changed it to on after the backup was made. So the only change made by the restore was to restore the original smart folder setting to off.
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As I wrote in my first message, SGS5 (running CM12.1) and my SG Tab (running stock rom).
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Re: Notifications
Please try this version:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-2.apk
Tried this Version, no changes regarding the missing notification topic..
Also tried if turning off smart inbox had any effect, but didn't make any difference too... will try full Uninstall and reinstall the app
Gesendet von meinem Xperia Z1 mit Tapatalk
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Fixed:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk
If I can get a couple of independent confirmations, I'll post this to Play tonight.
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Fixed:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk
If I can get a couple of independent confirmations, I'll post this to Play tonight.
that version did the trick for me! notifications are back.
thanks a lot! Awesome work.
Gesendet von meinem Xperia Z1 mit Tapatalk
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Great, to Play it's going to go tonight.
( I had a bad feeling when posting the message about 1.6.0.7, about how "this is hopefully the last 1.6.0 update" )
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1.6.0.7-3 worked for me on Huawei G700-U10 (Android 4.2.1). Thanks a lot for your rapid help!
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Fixed:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk
If I can get a couple of independent confirmations, I'll post this to Play tonight.
This version works great. Notifications are back :)
Note 4 , 5.1.1 stock
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Great, many thanks for excellent work, well worth buying the Pro version for additional accounts and supporting you. Care to share what the issue was?
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Fixed:
http://www.aqua-mail.com/download/AquaMail-market-1.6.0.7-3.apk
If I can get a couple of independent confirmations, I'll post this to Play tonight.
that version did the trick for me! notifications are back.
thanks a lot! Awesome work.
Gesendet von meinem Xperia Z1 mit Tapatalk
i agreed 100 percent thank you for the fast fixed note 4 - 4.4.4
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It had to my trying to support Android 5+ "priority" notification mode, where a notification only gets through if sent by a "starred" contact.
And it had an unfortunate side effect, a crash if there was a bunch of old unread messages (beyond what's visible in the app) or if the user enabled "privacy" in AquaMail notification settings.
My code was suppressing the crash, but the code which to actually post the notification was getting skipped.
Ironic: I can't get this "priority" notification mode to work for me, even in Gmail :)
About to post the fix to Play as 1.6.0.8, many thanks to all for the reports and the testing.
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@BL37
@swolsen
@orennahum
@mrgigabyte
Would you please describe your device (manufacturer, model, etc.) and your ROM (custom, cyanogen, etc.) ?
Phone LG G3
model VS985 4G Hardware revision 1.0
Android 5.1.1
Baseband version VS985-MPSS.D.I.2.0.1.c1.13.4-00005-M8974AAAAANPZM-1
Kernal 3.4.0-pref-g1ac374b lge@android-build
Build number LMY47V
Configuration version J13.LGE.VS985.0
Software version VS98535B
Software status Official
Security software verssion MDF v1.1 Release 3.1
Aqua Mail Version 1.6.0.6
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Great, to Play it's going to go tonight.
( I had a bad feeling when posting the message about 1.6.0.7, about how "this is hopefully the last 1.6.0 update" )
I just upgraded via play store to 1.6.0.8 but still have the same problem. Notifications to three of my 4 accounts work. Just not to the one account. How do I down grade to 1.6.0.5?
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All continuing OK for me. Using 1.6.0.7-3 apk downloaded last night from forum on phone and 1.6.0.8 apk downloaded this morning from Google Play on tablet.
@swolsen did you say you were using v1.6.0.6 when you lost notifications? That was working fine, it was 1.6.0.7 which lost the notifications for me (and probably the others who posted).
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All continuing OK for me. Using 1.6.0.7-3 apk downloaded last night from forum on phone and 1.6.0.8 apk downloaded this morning from Google Play on tablet.
@swolsen did you say you were using v1.6.0.6 when you lost notifications? That was working fine, it was 1.6.0.7 which lost the notifications for me (and probably the others who posted).
Yes, I had lost notifications only for one account using 1.6.0.6. Other three are ok. Still the same for 1.6.0.8
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I was able to fix my problem. I backed up AquaMail, deleted the account that was not notifying me, then did a restore and now all works well.