AquaMail Forum

English - Android => Bug reports => Topic started by: Rapsody10 on September 23, 2014, 10:27:40 pm

Title: Incoming server error
Post by: Rapsody10 on September 23, 2014, 10:27:40 pm

Hello

I am getting this message when checking one of my hotmail accounts

"Persistent incoming server network errors"

Its really annoying I have not changed anything in the last year and all my other live/hotmail/outlook/gmail , work fine .

I have deleted and re-created the account a couple of times but always get the error

Also I have noticed the error is when checking the sent messages in case that is relevant

I Can open the account using desktop without a problem

Android 4.4.4
Arc S
AquaMail 1.5.0.19

Thank you in advance for your advise

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 23, 2014, 11:07:29 pm

Hello

Thank you for your response
I took some screenshot hope they help

As for 3g technically is 3g but I use   2g in general that is why you can see the E signal

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 23, 2014, 11:30:30 pm

Yes sir
I do have one more on hotmail and several with outlook

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 23, 2014, 11:55:12 pm

Will do
Restrict or accept any ?

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 24, 2014, 12:11:29 am

 Testing SSL strict
Port changed to 465

Result error Connecting make sure the data is correct

Same for any

Sigh

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 24, 2014, 12:32:00 am

Well as i mentioned before have not changed it in about a year
It is in my to do list tho
Changing passwords is a pain ...

Raps

Title: Re: Incoming server error
Post by: Rapsody10 on September 24, 2014, 01:07:54 am

Also notice that the account can be created automatically by using the automatic setting is only when tries to update that gets stuck on sent messages then giving the error is just weird 

Title: Re: Incoming server error
Post by: Rapsody10 on September 24, 2014, 04:26:19 pm

This might get you an idea of the issue
As you can see incoming syncs fine I get new email but the sent folder is just stick thus giving me the error

Title: Re: Incoming server error
Post by: Rapsody10 on September 25, 2014, 10:12:16 pm

I will try unfortunately I am out of WiFi for a couple of days
Will try to download some of the others you suggested

As I said is really weird and annoying

The other thing I have noticed is that some of the accounts do not sync I have like 5 that should only sync once a day others twice a day and the others every 15 minutes

Thanks

Title: Re: Incoming server error
Post by: Kostya Vasilyev on September 25, 2014, 10:57:21 pm

So you see it happens with just one folder, and just one account, it could be a server error - where it's unable to complete an IMAP command and aborts the connection.

That's just my guess, but that's what it looks like to me.

Debug log please (with "raw session data").

Title: Re: Incoming server error
Post by: Rapsody10 on October 01, 2014, 01:44:00 am

It is some how fixed because I did not do anything
I believe I did a debug file but where does it save ?

Title: Re: Incoming server error
Post by: Kostya Vasilyev on October 02, 2014, 01:37:22 am

So, same AquaMail as before... and issue in just one folder...

Everything points to a server side issue, which I guess is resolved now. Let's just leave it at that.

Title: Re: Incoming server error
Post by: Rapsody10 on October 02, 2014, 02:15:20 am

Ok no problem