AquaMail Forum

English - Android => General Discussion => Topic started by: Nealyboy on September 03, 2014, 05:52:24 pm

Title: Can't open link in email...
Post by: Nealyboy on September 03, 2014, 05:52:24 pm

Hi all, got an email with a link inside and when I tap on it nothing happens. Tried it with another email client and it works. Any ideas please?

Thanks.

Title: Re: Can't open link in email...
Post by: Kostya Vasilyev on September 04, 2014, 10:02:45 pm

What Android version? 4.0 - 4.3 inclusive?

Please open the message and check the Menu for "View" -> "Disable mobile view". If it's there, go ahead and do that, then reopen the message and try again.

If it helps, then it was this:

https://code.google.com/p/android/issues/detail?id=34886

Title: Re: Can't open link in email...
Post by: Nealyboy on September 04, 2014, 11:58:56 pm

I'm on version 4.4.2. And I don't have that option after selecting "view" with the message open. I have: enable full screen, show headers and LG and SM font choices.

Title: Re: Can't open link in email...
Post by: Kostya Vasilyev on September 05, 2014, 01:13:43 am

4.4 does not have "mobile view", removed by Google. Good, now we know it's not it.

Well, I would need to have the exact original source for this message, so I can actually see what's going on.

Please send to kmansoft / gmail. I will keep it confidential of course.

Easy to obtain in Gmail / web, many desktop mail apps, or if you can do a "forward as attachment (eml)" that would work too.

Title: Re: Can't open link in email...
Post by: Nealyboy on September 06, 2014, 09:06:11 pm

Hi, I sent you the source of the page to your email. Thanks!