AquaMail Forum

English - Android => How do I... => Topic started by: haggest on October 07, 2017, 06:34:24 am

Title: Delete Folder
Post by: haggest on October 07, 2017, 06:34:24 am

 :D  Read all the help on deleting folders. So, went to my webmail -- but no AquaMail folder I created (i.e. trips, keepers, etc.) appear in my webmail interface -- see attachment  So now what can I do?

attached is a copy of a screen shot of my web mail folders....no trips, no keepers.

All the AM folders I want to delete are empty as well.

HELP!

Title: Re: Delete Folder
Post by: Kostya Vasilyev on October 08, 2017, 09:19:15 pm

I can assure you that Aqua's "create folder" command creates folders *on the server*.

Why they're not showing is good question and -- I'm guessing it might have to do with a so called "IMAP namespace".

Re: All the AM folders I want to delete are empty as well.

Sorry didn't get this part.

Title: Re: Delete Folder
Post by: haggest on October 09, 2017, 12:54:22 am

Kostya,
Thanks for your response.  What is a "IMAP namespace" is.   What can I do?  I use a simple POP3/SMTP access for my email on ipower.com servers that host my site and provide my email.  Anything I can do to delete folders would help.
Thanks,
Steve

Title: Re: Delete Folder
Post by: Kostya Vasilyev on October 10, 2017, 09:57:27 pm

No you are not using POP3 - POP3 does not provide access to folders.

You are using IMAP in Aqua Mail. And web mail either also uses IMAP or reads the data files directly.

I am 100% sure that your "trips" and "keepers" folders were created by Aqua Mail *on the mail server*.

And so, please ask your mail provider's support to investigate.

Maybe there is a setting in web mail to "show folders outside the inbox" (??? who knows). Maybe it's a "namespace" issue (a mail provider's support should know what this means).

---

I think we should reconsider and add a "delete folder" command....

Title: Re: Delete Folder
Post by: Testerandré on April 03, 2018, 06:58:04 pm

Dear Kostya,

I seem to have the same problem. I argued with the provider about the "IMAP namespace" but he doesn't seem to understand me. He says I should organize it in the Aqua app.

André

Title: Re: Delete Folder
Post by: Kostya Vasilyev on April 03, 2018, 09:53:34 pm

A mail server operator who doesn't understand "imap namespace"?

Title: Re: Delete Folder
Post by: Testerandré on April 04, 2018, 09:21:41 am

I agree. Probably a newbie. I love the Aqua mail app but because more people in my household receive mails under the same account I prefer not to work with IMAP. Will there be in the foreseeable future an option to make folders under the POP3 settings? The problem with IMAP is because I like to move the mails to archive others in my household don't receive the mails because they have been moved out of the inbox.

Title: Re: Delete Folder
Post by: Kostya Vasilyev on April 06, 2018, 04:10:41 pm

POP3 does not provide access to server folders. There is no such thing as "server folder" in POP3.

Title: Re: Delete Folder
Post by: Testerandré on April 08, 2018, 07:46:20 pm

I don't mean folders on the server but folders in the Aqua Mail app. Folders to archive and so on.

Title: Re: Delete Folder
Post by: Kostya Vasilyev on April 08, 2018, 07:57:53 pm

With a few exceptions - we don't have "folders only in the app". This is not Outlook :) it's a mobile-optimized app.