Author Topic: How many messages does AM keep, qns on message counts ...  (Read 6538 times)

jeffw_00

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How many messages does AM keep, qns on message counts ...
« on: February 26, 2013, 03:34:00 am »
Hi - I know I like AM, just still getting the hang of it.

I'm trying to figure out how AM purges messages, and what the message counts mean.  Specifically. 

1) When I go to the main mailbox view, it says that there are "20" in my (POP3) inbox - but many many more are listed in the smart inbox, and all are marked read, so I don't know what the "20" means.

2)  I've tried selecting "25" "100" and "1000" messages per page and it doesn't seem to make any difference.  What does this setting do?

3) Is there a limit or aging to the number of messages AM keeps?  I'd like it to keep a couple of weeks worth (could be a few hundred).
 
Thanks VERY Much
/j
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« Last Edit: Today at 11:31:41 pm by jeffw_00 »

Kostya Vasilyev

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Re: How many messages does AM keep, qns on message counts ...
« Reply #1 on: March 06, 2013, 03:32:20 am »
Hi,

The "messages per page" is how many recent messages the app looks at when it checks mail.

For IMAP, this means updating the flags, for POP3, just how many it looks at and downloads if needed (esp. since POP3 servers like to reorder messages).

The "messages to keep" is how many recent messages the app keeps on the device, automatically trimming as necessary (about once every 24 hours).

Message counts in the account list show the unread count and the server's message count. The unread count is taken from the server for IMAP, and is tracked locally for POP3.

The counts are adjusted for "hidden" and "moved to deleted" messages.

For IMAP, the app shows the most recent "page" worth of messages, i.e. those it knows to be up to date (since IMAP allows older messages to change flags, be starred, etc -- the app isn't going to try and keep them *all* in sync, e.g. all 100K or more for some...)

For POP3, the app shows, typically, the entire on-device message cache.
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: How many messages does AM keep, qns on message counts ...
« Reply #2 on: March 06, 2013, 01:42:10 pm »
The "messages to keep" is how many recent messages the app keeps on the device, automatically trimming as necessary (about once every 24 hours).
As reported before this doesn't seem to work as the downloaded messages are deleted after a while (maybe that 24hs time frame you mention).
Yesterday I had a folder with 1670 messages fully downloaded, today that folder shows the "Load 250 more messages" again.

Kostya Vasilyev

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Re: How many messages does AM keep, qns on message counts ...
« Reply #3 on: March 07, 2013, 02:50:28 am »
@jcasares

Your account is IMAP, right? Is your "messages per page" 250?

Ok, what happened -- you scrolled down, the app downloaded more than 250, then later trimmed to whatever higher number you have for "messages to keep".

But, on the next IMAP mail check, it only refreshed the 250 recent ones, and that's what was showing.

There should still be messages in the cache, beyond the 250.

If you scroll down (tapping "Load 250 more", I guess -- did you set it to manual?), the app will refresh more messages, and show then -- and here is the important bit -- this should happen fast, utilizing the cached messages.

Does any of this make sense?

Is the word "load" in "load 250 more" confusing?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: How many messages does AM keep, qns on message counts ...
« Reply #4 on: March 08, 2013, 12:52:58 am »
The key there is *fast* and that it isn't for sure. It takes the same time as the first time downloading the messages.
I have IMAP, 250 per page and 10.000 to keep now but didn't help.
I would say load should appear when they are not already loaded. On other case should use the word "Show".


Kostya Vasilyev

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Re: How many messages does AM keep, qns on message counts ...
« Reply #5 on: March 10, 2013, 03:07:06 am »
Same time? Weird.

It takes some time, to request update the flags, but actual message text should already exist on the device (unless you changed how much of each message to preload when checking mail -- in which case the app will have to load more, up to specified limit).

Anyway, this version:

http://www.aqua-mail.com/download/AquaMail-market-1.2.2.25.apk

has a menu item under View to "Show offline", even when the device is connected, and there are no sync errors.

Could you try using that to see what's in the offline cache?
Creating debug logs for diagnostics: https://www.aqua-mail.com/troubleshooting/

The official FAQ: https://www.aqua-mail.com/faq/

Лог-файлы для диагностики: https://www.aqua-mail.com/ru/troubleshooting/

Вопросы и ответы: https://www.aqua-mail.com/ru/faq/

jcasares

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Re: How many messages does AM keep, qns on message counts ...
« Reply #6 on: March 12, 2013, 04:57:31 am »
Seems to be working.
I don't know why before the times were quite long for a reload, but now I see times of seconds instead of minutes.