how to setup an Office 365 account

[mull]

Hi,

I am not able to add an Office 365 account to my AquaMail.
It always show authentication error. 
Please help.

Thanks,
Mull

[Kostya Vasilyev]

Are you using IMAP?

MS broke IMAP authentication when they rolled out an update to Office 365 back in April.

This affects all apps using IMAP, not just mine, since it was broken on the server.

There are lots of messages about this on MS's support forums.


http://community.office365.com/en-us/forums/148/t/158629.aspx

http://community.office365.com/en-us/forums/158/t/176759.aspx

http://community.office365.com/en-us/forums/148/t/172535.aspx

http://community.office365.com/en-us/forums/158/t/83189.aspx

Now, by June or July, MS support started to reply that the issue has been fixed.

Maybe some specific accounts are still affected? I'd recommend contacting MS support, mention you're trying to use IMAP, and the auth. error -- hopefully they can "flip a magic switch" for your account too.

[mull]

Hi Kostya,

thanks for your prompt response. I will try to contact MS Support.

Thanks,
Mull

[peterkatz99]

I am looking for the instructions on how to setup MS Office 365 but all I see is the discussion on the broken IMAP authentication.  Where do I find the help for setting up MSO365 ? Thanks,  Peter

[Kostya Vasilyev]

This is the official Office 365 settings page for IMAP/SMTP, you'll need to use Manual account setup mode:

http://office.microsoft.com/en-us/outlook-help/settings-for-pop-and-imap-access-HA102908389.aspx

Or you could install the latest development build which can configure your Office 365 account automatically using EWS (Exchange Web Services).